ZERO stars!!! I am not one who usually complains in a review but I have been flying a really long time & this is BAR NONE the WORST experience that I’ve EVER had with an airline. I got my tickets as part of a package & didn’t even know I was flying with Spirit until I got my confirmation. When I went to check/change my seat is when I found out about their “bare fare.” Which is a total ripoff because they make you pay for EVERYTHING; so what’s the point?! If you want to choose your seat, you have to pay for it. To check a bag is $40 (if done online), $60 (at checkin) & $100 (if at the gate). It’s $45 for a carry on! They allow one bag 16″ x 14″ x 12″. My bag was breaking my shoulder because I had to stuff everything into it. The seats looked like they were made from aluminum foil. The trays were 1/3 of the size of a normal tray. The way the seats are designed the 16 x 14″ x 12″ in bag didn’t even fit under the seat! I asked for a cup of water & was told “we sell bottled water, but I can give you a cup of ice.” They sell bottled water for $3!!! What is this slavery times?! Really?! Water?!!
EDITORS COMMENT: Its unfortunate that you weren’t made aware of all these things by the travel company and I would be asking them questions. Spirit have done nothing wrong here – they are a low cost carrier – if you want frills then you pay for more and usually you will find they aren’t the cheapest after all the add ons – but travel without them and you get a really good fare. Paying for water – we don’t agree with this but more ow cost carriers do make you pay than those who don’t.
