I had to pay for ski equipment at check-in in airport even though I paid when booking the tickets. Unlike all others companies, they require payment for each bag of ski equipment separately: bag with ski and bag with boots. On the back flight they didn’t require an additional payment – it means 2 bags of ski equip were okey?! Despite a month of correspondence, they do not want to return the funds.
Apart from this, the flight was reasonable even though the staff is frustrated and the price is quite high
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