Don’t fly Qantas. When I booked I was given a 16 hour layover in Sydney, but I was NOT told I needed a visa even to stay in the airport. I did not have one so was not able to board the first flight. Qantas wanted $600 for change fee and far difference even though it was not my fault. They would not wave the fee and fare difference. I protested through my credit card company and was refunded. But DON’T FLY Qantas. They are money grubbing and have an inflexible and unhelpful customer support policy.
Home Qantas review by Stuart 2016-06-08
