I just recently had a few flights on Qantas. The first flight BNE-LAX was on a 747-400 and was terrific. The crew were fantastic, seat comfort was great as was the entertainment and food. I could not fault them. The second sector I was not so lucky. I flew on the A330 HNL-SYD and I have to admit, the crew should not have been there. In particular, one female crew member was rude and looked as though she had only just woken up and never had time to brush her hair. Although the fight was fine and the aircraft, meals and entertainment were all to Qantas standards, the crew on this flight were shocking. It is obvious that Qantas has a seniority base on there flights as these crew were all very senior and had no enthusiasm what so ever. Next time I go to LA I will chose Qantas without a doubt, however the next HNL trip will be with Hawaiian or even Jetstar. The rating I give here is for the HNL-SYD sector as the SYD-LAX sector would be outstanding in every point.
Home Qantas review by Paul 2014-12-28
