Last year- I paid in advance for selected seats on an intl flight- Qantas bumped me both times- departing and returning. I tried to get a refund but after three attempts telling me about ‘preferred’ seating not the seats I paid for, I did a chargeback on my credit card and got my money back. Fast forward 1 year- can’t even pay to book a seat in advance. I spent 50 minutes on the phone when the wait time was meant to be 4-5 minutes. I selected my paid seats, gave my cc details and was told I would receive an email- well 3 days later- nothing. I just rang again- wait time over an hour. Wow! Spirit of Australia- gone out the window! We need more choices in Australia.
Home Qantas review by JW 2016-02-02
THE RATINGS YOU NEED!
AIRLINE SAFETY RATINGS
The only place in the world to get ALL Airline Safety Ratings in one place! The ONLY airline rating that includes Safety, Product and COVID-19 safety ratings! Visit our Ratings Now!
The only place in the world to get ALL Airline Safety Ratings in one place! The ONLY airline rating that includes Safety, Product and COVID-19 safety ratings! Visit our Ratings Now!
2024 Airline Excellence Awards
View our special section announcing the 2024 Airline Excellence Awards!
AIRLINERATINGS NEWSLETTER
Subscribe to have AirlineRatings.com Newsletter delivered to your inbox!