Booked using QFF points in September 22 for trip in May 23.
Had a booking reference, emails advising of updates to flights , showing showing in my App. Got to check in to be told we owe $1050.00. Had to pay it to get on plane. We are so disappointed but grateful I guess that we had saved some money for the holiday that we could use to at least get there to spend time with my family.
Home Qantas review by Brendan