LATAM (formerly LAN) review by Rod 2013-06-11

SYD – AKL – SYD. A340-300
I use LAN for my trips back home to NZ as carrier of choice these days. Generally because they have awesome Business Premier deals if you book far enough in advance. Being 6ft10 the roomy seats are just devine. With my legs stretched out I can still not reach the seats in front of me. Food isn’t what I would call up to par for business class, however they are served with tablecloth, napkin and metal cutlery. What you do get is quite tasty though. IFE is sensational. Many many channels of movies, TV programs, games, and music.
English is not the first language of the cabin crew so sometimes things get lost in translation, but they are very patient, friendly, and do their absolute best to accomodate you.
LAN is a partner airline with Qantas in the OneWorld Alliance so flying business with LAN gets you access to the Qantas Business class lounge and you earn Qantas Frequent Flyer points with applicable cabin bonus. I have only ever had one flight cancelled and the put me up in a nice hotel with a free phone call, dinner, breakfast and free transfers. LAN really do look after you.