MY minors children were left unattended for 9 hours in a different state in Brazil. Even when they identified themselves as minors LATAM staff did nothing. 12 hours later they arrived to their original destination and no luggage for 3 days. During these 9 hours LATAM could not give any answers to the worried parents, overseas, and grandmother waiting for them in the original airport. Negligence and they will face criminal laws accordingly to Brazilian children and youth rights.
Home LATAM (formerly LAN) review by priscilla 2016-07-03
