After having travelled with LAN frequently in the past on long haul flights between Brazil and Australia I returned after a few years and was unpleasantly surprised. The airline has deteriorated badly. The leg room, or more accurately the lack of it, was the worst I have ever experienced on an international air carrier and I had to suffer it for 18 hours.
The food is terrible and apart from one very nice male steward, the treatment from staff very ordinary.
Home LATAM (formerly LAN) review by Mac 2016-02-20