I was travelling from RDU to LHE and I had connecting flight at JFK, because my flight arrived late from Raleigh to JFK, I missed the connection to Istanbul. in short they denied me hotel and they said i can book my own and they will reimburse me, i was travelling in emergency, my brother had died the same day so i was totally out of order.
so i stayed 8 hours in airport hungry then i called my cousin in UK he booked hotel for me and arranged some food, now listen about the craziest part, i called them about reimbursement and they said it was not approved by supervisor, when in reality i have the video proof of supervisor explaining me about reimbursement.
this airline is fraud please don’t travels, i have been travelling since i was 18 and now i m 32, it is my worst experience of my life.
Arslan
