Frontier Airlines review by Jeffrey 2016-04-10

Booked flight from orlando to chicago. Arrived 2 hrs. There was a mob of people with only 2 people checking passengerd in. By the time i got to the counter i was notified that i missed my flight. Come to find out the reason for such delay was because there were so many disgruntled customers at the check in that missed their flights prior to mine, such delay caused me to miss mine.forget about a refund, this airline would rather much hold disgruntled passengers hostage by forcing them to fly with them again rather than salvaging any customer service by giving me a refund.i found myself standing with10 other people with different flights from this airline talking to a phone rep. Worst customer service ever