We traveled to Dubai from Serbia with our 8 months old baby.
We had a bugaboo bee 5 strollers. They broked the strollers so we want to declare the damage imidiately. Wheel and a part of the stroller is broken! Also strollers are in the angle so can’t go straight or stand straight. Company Flydubai suggested us to change the wheel and probably Go only left?!
Also, in our country there is no replace wheel to buy!
Also, we had to buy a new strollers in Dubai for seven days with the baby. We couldn’t go with the carrige, right?!
They admit and it’s deniable that this is their fault but don’t want to pay for the damage and inconviniance for buying new strollers on vacation!
FlyDubai is the WORST company! Worst experience! Such a shame!
Such a disrespect of customers!
I’m writing this as a human, as a mother and as a person who still can’t believe that this can happen in one international oriented company!
