My father died while in Tonga on the day he was to return to the US. and could not take the other half of of his round trip ticket he purchased. After speaking with several supervisors, they informed me that unless they were given 24hr notice that my Dad could not be on the flight there is no responsibility on their part. There is no exception to this rule even if someone suddenly passes away hours before their flight, & there’s the documentation to prove it.
EDITORS COMMENT: As awful as it is I think you will find that this is most airlines policies.
Home Fiji Airways review by Sherilyn 2016-02-09
