Flew from Munich to Dubai. Staff at check in seemed not very knowledgeable: I’m a Skywards Gold member so am allowed to bring additional luggage, however the guy who checked me in wanted me to pay for the additional luggage. Had to point out to him that I am allowed more.
Boarding was very hectic, as the boarding was done from 2 gates (A380) and I was sent back and forth by the staff between the 2 gates, as apparently the gate mentioned on my ticket was the wrong one. In the plane people were walking back and forth in the isles as some took the wrong tube to enter (there were no signs)
When dinner was served I had a choice of chicken or fish. I wanted the fish, but this was already finished. This has happened now several times that I could not get the meal of my choice. When I mentioned this, I was told that I should indicate a special meal when booking the flight. Really??? They were then trying to see if they could somehow find a fish meal anyway, but they then forgot about me…15 minutes laterI asked about it and all they had was the chicken. When I finished my meal they came to tell me they did find one, but it would take 20 minutes to warm up… No thanks.
Home Emirates review by Wieneke 2016-03-15
