easyJet review by Purva

We were about to travel with our parents and 4 years child and got assurance about cabin bag size one day before our travel. After check in and all done noone said anything about our cabin size but when we were finally going to last stage of taking bus to be in the flight the lady immediately said we can’t go without paying for cabin bag price as according her it was not the standard size . We told her that one her airline operater confirmed and gave assurance about bo issue on size then why now she is saying this. She was so loud and said she is going to cancel our tickets if we won’t pay. And didn’t realize were with our kid and orderly parents and didn’t listen to us. It’s one of the horrible and bad experience with us. We had to pay around 80 pounds and were totally stressed