This was the first time I travel with this airline and all I can do is to recommend NOT to use it, ever! They used a small aircraft for a long flight (7+ hours) and the seat is clearly narrower than other companies. I have traveled a lot by plane so I can be sure of that. The food quality is terrible. I had to take rice with beef twice and the beef aspect and taste resembled the canned food I give to my cat. Besides, they use one cart to distribute the food, so they will take 30-40 minutes to reach the last row of seats.
Nobody takes care of what happens in the aircraft: an old lady was locked inside the bathroom and I had to let know the staff to help her because they were talking in the back caring for nothing. Also the entertainment (movies, tv shows) is very poor.
Home Copa Airlines review by Ricardo 2016-04-20
