18-10-2014 flight DE 6163 from Montego Bay to Frankfurt, from there transfer to Amsterdam by Lufthansa. Transfertime 1 hour: short, but to do. Even with a delay of 15 minutes: that means running on the airport! Flight to Amsterdam had a delay of 45 minutes; so we arrived in time at the gate, gasping.
But Condor had decided otherwise and rebooked us (during the flight to Frankfurt) to a flight 2 hours later and failed to inform us. When we complained about this, Condor tol dus they were going to inversigate this and asked for our patience. A month later we got the same meaningless answer.
Up till now (30-11-2014) we haven’t heard anything yet.
We can only conclude: costumer friendliness is not characteristic for Condor!
Home Condor Flugdienst review by P. 2014-11-30
