China Southern review by Yvonne 2016-04-20

Worst experience will never fly with this airline again. Not on the itinerary was a customs stop in Wuhan. Flying from Perth to San Francisco arrived at airport and went to international departure, however after standing in line for 30 mins we were sent to domestic and had to spend 1-2 hours to get to gate, went through customs filling out form then the unscheduled stop in Wuhan — went through customs AGAIN. Chinese have a lot to learn with regards to customer service. Really why stop in Wuhan to disembark, take a bus–go through customs for a 2nd time– take a bus to get on same plane. So many people dissatisfied. Never fly this airline