China Airlines review by Shaily

Hi Support, This is to bring to your notice that China Southern Airlines will be our last choice after what we are facing now. We are tourist and we travelled from New Delhi to Sydney via Flight no. CZ 325. After a long and tiring journey of 14hrs when we landed to Sydney and done with our immigration. We were waiting for our luggage at the baggage claim. We waited and waited….All the passengers received their luggage and left but we kept on waiting and then got to know the shock of our life that our baggage has not arrived. The flight landed at 9:20am and till 11:30am we waited for our luggage when we got acquainted with the missing baggage news. What insane thing it is new place, we have come to have fun and our baggage not there with us. We don’t even have a set of garments to even change. Total exploitation when yours people compensat by giving $50 per baggage. You guys should understand the pain one goes without clothes and you are asking us to enjoy the place. It’s been a torture to land after 14hrs of journey and then go for forceful shopping of clothes that too at $50. Kindly look into this matter and provide us with our luggage and also compensate us for the mental imbalance you have done to us. Kind Regards, Shaily