Cebu Pacific review by ST 2016-01-23

    39
    January 23, 2016

    FLY CEBU PACIFIC AIR AT YOUR OWN PERIL FOLKS!

    I was booked on flight 5J7296 route SYD-MNL on Dec 17 2015, at 1 pm to arrive at 5.30 pm that evening.

    The flight was delayed first to 3.30 pm then subsequently to 5.45 pm but staff had no explanation or more information for the reason why. We just waited in complete limbo frustrated hungry and thirsty!

    No refreshments were offered to the passengers, not even a bottle of water!

    We eventually took off at 6pm with the Captain announcing that he had no prior information about the delays/disruption and neither did staff and crew at Sydney Airport!. He then went further to surmise that this delays/disruption might have been caused by the previous flight having been diverted to Canberra arriving Sydney much later than scheduled. He said that flight regulations require crew to rest for 24 hours before flying again and so Manila staff should have communicated this to Sydney staff crew and more importantly to the passengers affected. He said that this was not done.

    Once airborne, the Captain announced that he would fly fast enough to get us to Manila at 9pm that night but we never actually landed until well after 10.45 pm!. That was a