British Airways review by Tamara 2014-01-13

I have to say that it was the first time I fly with BA and for sure it will be the last time! I missed my flight that was at 9 coz I was late for 5min even though I did my boarding at6:30 and was late coz of the weight issues and the stupidity of the employees they made me pay extra which i dont mind if they treated me right and not each employee said a different thing than the other and made me late so when i got to the gate they already have taken my bag of the plane! First time I hear such thing could happen how did they do that just for being late for 5min and without even calling my name or searching for me knowing I did my boarding and then yelking at me and being so rude and not helpful at all and I had to pay 100 pounds to rebook for the next day only to get back on an old dirty plane with no screens and bad service for 5 hours and the most shock was that a women entered the plane before it took off by 5min!!!!! So how did she enter when the day before I was yelled at and pushed of the gate.. I have never ever in my life witnessed such bad rude treatment!!!