I flew back to NYC from Rio with the connection in Bogota yesterday. It was one of the worst flying experiences in my life. 2/3 of the seats at Avianca planes are WITHOUT reclining or headrest!! They make sure you can’t bring water on the plane before boarding. Then they charge US$3 for water!!! They charge Literally for everything including coffee and peanuts on international intercontinental 6 hrs flights!!! For the record this flight was US$1200. I had to buy water, when I wanted to pay with my Master credit card that has only chip (no blink option) flight attendants said how my card doesn’t work. Then I tried to pay with my AMEX but the flight attendants told me that they don’t accept AMEX.Two flight attendants wanted a bottle of water back. And then one of the passengers offer to pay for me with her credit card – and I gave her cash. No screens in the seats. You can access Entertainment on your phone via wi-fi (very poor selection of the movies) but then if you want to watch something Avianca is asking you to purchase it for 45€. There is also no option for the flight info.
Home Avianca review by Dario
THE RATINGS YOU NEED!
AIRLINE SAFETY RATINGS
The only place in the world to get ALL Airline Safety Ratings in one place! The ONLY airline rating that includes Safety, Product and COVID-19 safety ratings! Visit our Ratings Now!
The only place in the world to get ALL Airline Safety Ratings in one place! The ONLY airline rating that includes Safety, Product and COVID-19 safety ratings! Visit our Ratings Now!
2024 Airline Excellence Awards
View our special section announcing the 2024 Airline Excellence Awards!
AIRLINERATINGS NEWSLETTER
Subscribe to have AirlineRatings.com Newsletter delivered to your inbox!