Avianca review by Dario

    142
    January 08, 2023

    I flew back to NYC from Rio with the connection in Bogota yesterday. It was one of the worst flying experiences in my life. 2/3 of the seats at Avianca planes are WITHOUT reclining or headrest!! They make sure you can’t bring water on the plane before boarding. Then they charge US$3 for water!!! They charge Literally for everything including coffee and peanuts on international intercontinental 6 hrs flights!!! For the record this flight was US$1200. I had to buy water, when I wanted to pay with my Master credit card that has only chip (no blink option) flight attendants said how my card doesn’t work. Then I tried to pay with my AMEX but the flight attendants told me that they don’t accept AMEX.Two flight attendants wanted a bottle of water back. And then one of the passengers offer to pay for me with her credit card – and I gave her cash. No screens in the seats. You can access Entertainment on your phone via wi-fi (very poor selection of the movies) but then if you want to watch something Avianca is asking you to purchase it for 45€. There is also no option for the flight info.