Not very impressed. The flight staff was anything but friendly. I suffer from severe flight anxiety and when speaking with the woman working at the gate, she indicated that “that sucks” and when I requested a seat change to sit with my traveling companion due to this medical condition, she was anything but accommodating and basically told me to deal with it. This resulted in a three hour flight while experiencing a full panic/anxiety attack with no compassion or assistance from the flight staff. Not impressed in the least bit with the staff aboard my airplane and the total lack of consideration I received. This is not my first bad experience with American Airlines and it makes me want to fly Westjet exclusively as they are always accommodating, friendly and ensure your experience is as calm and comfortable as possible. The staff was rude, unaccommodating and their service was outright atrocious overall.
Home American Airlines review by Kaitlyn 2016-04-18
