Unknown type of aircraft. Flying from Dallis to Boston
The airline staff were rude. They lost my luggage and gave repeated incorrect assurances when I would get them. I felt like a second class citizen I co-shared from qantas where I paid full fare. When I got on this five hour flight I couldn’t even get free water. WTF
They didn’t have inflight entertainment working and when we used our noise canceling headphones the plane sent out a signal to make them buzz loudly to stop people using electronic devices. I have used these same headphones round the world without this issue. The justification for the airline using this blocking technology made me feel like the airline doesn’t care about its customers
Home American Airlines review by Amanda 2013-07-13