AirAsia X review by Abin 2014-11-13

    42
    November 13, 2014

    WORST FLIGHT EXPERIENCE EVER!!!

    I used to be a frequent traveller on airasia. I booked a ticket(PER-COK) for the Xmas holiday 2014. However, due to work requirements I am unable to fly. I asked for a refund, they said no refund. I found a person who was travelling on the same date, but they said no ticket transfer either…. which is terrible. The ticket is worth a good amount as its Xmas (Yeah my bad I didn’t read the terms and conditions but I knew they used to have refunds till last year, as few of my friends had done)

    Saved a few bucks in last few trips, but going to lose all the savings on this one…. All in all just not worth with the crap seating comfort, no entertainment and poor service… I would not recommend it to anyone. In future I would go for a better airline May cost a few more bucks, but at least I have the peace of mind… they are not going to take away my hard earned money.
    (My last flight with Airasia was April 2014)

    EDITORS COMMENT: unless you buy a flexible fare no airasia ticket is refundable – they have never been refundable (unless the flexi fare was purchased)