Air Serbia review by Emily 2014-05-08

I travelled with Air Serbia from Stockholm to Bucharest via Belgrad in december 2013.It was the worst experiance ever.
Our luggagge came to destinaton one day after us and then we noticed the valuable things from the bags were stolen
We made a claim to Air Serbia in the begining of january 2014 and some man there said that they will handle our case within 60 days.It is mid may and i got no maney back and they ignore all my emails.
This is not how a company should treat custemers
I would not recomend this company to anyone.The service on the plane and at the airport in Belgrad it was very very bad.The people from this company that i’ve been in contact with (chef for their Claim Departament, other persons from Air Serbia and the woman from the Stockholm office) were very very unpleasent and i got the feeling that none of them wanted to help me