Air New Zealand review by Phil 2013-08-09

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    August 09, 2013

    MEL-AKL-LAX and return. B777-300 Premium Economy ( but PY seat and “The works’ food on MEL-AKL sectors) I had been looking forward to trying ANZ PY and I was somewhat disappointed. The good things: Superb food, better than C on QF; oodles of room in the seats; great cabin crew on all sectors; priority boarding. The less good: seats are so uncomfortable. I appreciate the truly unique design but you just can’t get into a good position. They are leather but in my opinion the padding is far too thin and the only way to sleep is to put the seat at full tilt, pile up the bean bag with a cushion, and lay out straight. Seeing the space the seats take up I’m not surprised ANZ are not going to continue them into new aircraft- they must lose money on them even at a premium fare. The design is also clunky in that nothing works smoothly- you need to force up the armrests and the seat belt is a pain. It has an airbag but it rests uncomfortably on your side. A great idea in theory- but not so good in practice.