Air France review by Lynnette

Booked a holiday for my kids 16th and 18th making memories instead of buying material stuff. The day of flying out Kml lost my tickets and found them 10 minutes after check-in had closed, would not put us on the next flight. So my kids missed out on there holiday. I’m still waiting on a refund it’s been a month and they telling me I’m not entitled to it then saying it’s been payed which it has not, I’m just getting passed from pillow to post. Not to mention the hotel and everything we payed for. Won’t not recommend this company to anyone anything I tell everyone to avoid them