Air France review by Bret

I have taken over 100 flights, this (Air France) is by far the worst airline I have ever flown. Cancelled my flight on the way out, and 4 days later did the same for my return flight. Delayed me over 24hrs, made no effort to make amends. Cedric who was working at the Airfrance desk at 11pm on the night 24.11.22, when my flight was cancelled, was totally unhelpful. He treated my situation with distain and had the empathy of a mortician. He made no effort to assist, he did the bare minimum. When I suggested this approach was leading to a bad review for his employer, he smiled for the first time and said “Go ahead.”. Shame on you Air France, and shame on Cedric not valuing his employers reputation. Do not fly this airline, you have far better choices. Let my experience be a warning, not bitten once but bitten twice shy. I will not allow Air France to cancel a 3td flight on me again, twice in a row was enough.