It was the first time we travelled with Aerolineas Argentinas. It is a ‘just fine’ airline for those who do not expect luxury. Negative points will be that:
1. when we bought the online tickets, it clearly said 1h direct flight from Mar del Plata to and from Buenos Aires but we ended up having a stop on each trip (one to Santa Rosa and the other to Viedma) which are very far from my final destinations. So on both trips, we had to add an extra 2.5 h on each flight and delay our pickup to/from the airport.
2. There was no flight announcement at the boarding gates and when we would ask the crew, they would tell us to ask other crew members at the next gate, while they were having an apparently funny conversation. When we would find out (by ourselves) which gate to board in, there was no queuing up either.
3. Boarding was delayed on both trips and crew seemed casual about it. No explanations given to the passengers.
4. The trip felt like a bumpy and noisy bus ride.
5. Cabin crew is not very well trained and quite condescending.
Apart from the fact that I reached my destination safe, I would not recommend the airline but being in Latin America there is not really a big choice !
EDITORS COMMENT: They are certainly behind the times in terms of in-flight entertainment etc but they are very safe and as you suggest that’s the most important.
