I missed my flight from AMS in Amsterdam to DUB Dublin because I could not get my boarding pass unless I stood in line at the Check-in/Ticket Counter. The real problems were the Kiosks available for passengers who can print their own boarding passes did not have the Aer Lingus app and there was only ONE PERSON at the Check-in/Ticket Counter, with a line of passengers that was very long, and I had arrived nearly 3 hours before my flight was scheduled to depart. I missed my flight, came back to the Check-in/Ticket Counter and there was no one there. Aer Lingus basically made me miss my flight then abandoned me at an airport in a foreign country. Two AMS representatives got me over to SwissPort which is affiliated with Aer Lingus. SwissPort got me on another flight to get home to LAX Los Angeles. I was on my feet for 8 hours during this whole ordeal. I found out later that Aer Lingus has a reputation for passengers missing flights, small staff of employees at many locations, and NOT GIVING A DAMN about their passengers. I strongly advise: Stay away from Aer Lingus!
Home Aer Lingus review by Nathan
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