Saturday, May 18, 2024
Book Flights
 

Virgin passengers get more options to stretch their legs

Virgin Australia will this week begin selling a new brand of extra legroom seats that comes with a range of perks and will account for about 20 per cent of economy class seats on its 75-aircraft Boeing 737 fleet.

Economy X seating will launch on May 21 and comes with three inches (7.62cm) of additional legroom, designated overhead lockers, priority boarding and priority screening.

Touted by the airline as an Australian first, the new product will be available for an additional $29 one-way on short sectors such as Sydney-Melbourne with prices ranging up to an extra $149 on its longest routes to Los Angeles.  A transcontinental route such as Brisbane-Perth will cost an extra $59 each way.

It goes on sale Thursday and can be purchased when selecting a seat during the booking process, at check-in, at any time through the Virgin website’s Manage Your Booking feature or through a travel agent. Velocity Platinum frequent flyers will get the seat free for themselves and companions on domestic or short-haul international bookings.

The seats will feature a 34-inch seat pitch, as opposed to the 31-inches in normal economy seating, and will be take up first three rows of the economy cabin in Boeing 737 aircraft as well as the exit rows. The airline has managed to accommodate the roomier seats without putting the squeeze on other B737 economy passengers by using space available in the partition between economy and business class.

Virgin’s entire B737 fleet is being reconfigured and most of the work is due to be finished by the end of May, although the airline warns there will still be a small number of aircraft with a limited number of the new seats until August.

On long-haul international flights, Economy X replaces Economy Space+ and will offer extra legroom, premium check-in and boarding, designated overhead locker space, guaranteed first meal choice and noise-cancelling headphones.

The number of Economy X seats will vary according to aircraft type with 24 to 30 available on Boeing 737 aircraft, eight on Airbus A330s and 57 on international Boeing 777-300ER flights. In some cases, it is limited to the exit rows.

The move is in keeping with current airline thinking that people get annoyed when they believe features such as checked baggage are being taken away but are happy to pay extra if they see additional benefits. Passengers in the ordinary economy seats will still get complimentary food, checked baggage and entertainment.

“We know that speed on the ground and space in the air are important to our guests, which is why we’re excited to launch Economy X,’’ said Virgin Australia Airlines group executive John Thomas said in a statement.  “Economy X will empower passengers to tailor their travel experience and will give them more choice when they fly. I’m confident that Economy X will be very well received by guests.”

Virgin also on Wednesday revealed more details on its plans to roll-out in-flight wi-fi, saying customer testing will start in April and will be provided by connectivity company  Gogo through Optus satellites on domestic and New Zealand services.

The airline said the three-month testing period will be used to test the customer response to the GoGo’s 2Ku technology on which passengers will also be able to use  streaming services such as Netflix, Pandora and  Stan. The service would then be rolled out across its Boeing 737-800, Airbus A330 and Boeing 77 aircraft.

Virgin has yet to reveal its business model for in-flight wi-fi and whether it will charge for the service. However, it has reportedly been surveying passengers to see how much they would be willing to pay.

Qantas is offering its fast wi-fi service, which has already been shown to offer download speeds of between 7Mbps and 12 Mbps using advanced Ka satellite technology, for free. It was forced to delay the public launch of the service this week because of technical issues.

 

Airline group slams inconsistent electronics ban

The US and UK governments have been urged to find an alternative to the recent ban on large electronic devices in aircraft cabins and slammed for the “woefully lacking’’ way in which the measures were introduced.

The comments from International Air transport Association director general Alexandre de Juniac came in a highly critical speech in Montreal which also questioned the effectiveness of the measures to ban devices such as laptops and tablets in carry-on baggage on some flights to the two countries from North Africa and the Middle East.

“The current measures are not an acceptable long-term solution to whatever threat they are trying to mitigate. Even in the short term it is difficult to understand their effectiveness,’’ de Juniac said.

“And the commercial distortions they create are severe. We call on governments to work with the industry to find a way to keep flying secure without separating passengers from their personal electronics.’’

The IATA boss said passengers and member airlines were asking valid questions such as why the US and UK did not have a common list of airports, referring to a decision by the UK not to follow the US move to include Gulf carriers Etihad, Qatar and Emirates.

They were also wondering how laptops could be secure on some flights but not others, including flights departing from the same airport.

“And surely there must be a way to screen electronic equipment effectively?’’ he said. “The current situation is not acceptable and will not maintain the all-important confidence of the industry or of travelers. We must find a better way. And Governments must act quickly.’’

There was also frustration about the hasty way in which the ban, which became public only after airlines tweeted about it, was implemented.

De Juniac described the way in which the measures were introduced as “woefully lacking” with no prior consultation with the industry and little coordination by governments.

He renewed IATA’s long-standing call for better information sharing and coordination on security measures among governments and with the industry.

Airlines did not want access to state secrets but could help deliver better results if they understood the outcomes governments wanted, he said.

“While governments have the primary responsibility for security, we share the priority of keeping passengers, crew and aircraft secure,’’ he said. “To do that effectively intelligence is king. And it needs to be shared amongst governments and with the industry. It’s the only way to stop terrorists before they get near an airport, let alone aircraft.’’

IATA has been pushing governments to follow through on a UN Security Council resolution calling on the International Civil Aviation organisation to develop a global aviation security plan.

The “very wide gaps’’ in the recent measures taken by governments had highlighted the need for such a plan, de Juniac said.

Global search for new Sydney Airport CEO

A global search is on for a new chief executive at Australia’s biggest airport after incumbent Kerrie Mather announced she is stepping down after 15 years with the company.

Mather’s surprise announcement comes as Sydney Airport is grappling with whether it should be involved in the construction of a controversial second airport at Badgerys Creek, south-west of Sydney.

The company was given first refusal on any airport project within 100kms of Sydney as part of a 2002  privatisation deal and will need to make a decision by early May.

But Australia’s competition watchdog has argued separate owners would benefit passengers and airlines while some analysts are sceptical the company will take on the huge cost of the new project.

Mather has been chief executive of the listed company controlling Sydney Airport since 2002 and chief executive of the airport since 2011. She will remain in place until the new chief executive arrives.

“Under Kerrie’s leadership, Sydney Airport has developed strong and enduring relationships across the aviation industry, with all levels of government in Australia and internationally, and with our local communities,’’ Sydney Airport chairman Trevor Gerber said in a statement. “The partnership approach has delivered growth in aviation which in turn has stimulated economic activity across our local, NSW and national economies.’’

Mather said it was the right time for a leadership change and she had enjoyed working in the aviation industry for the past 15 years.

“Aviation is one of the most dynamic and exciting industries in the world,’’ she said. “It’s changing rapidly, led by constantly evolving advancement and customer needs. Sydney Airport has responded those changes and opportunities with a focus not only on our airline partnerships and their customers but also the wider community.’’

Tourism Australia chief executive John O’Sullivan described Mather’s tenure at the airport as “nothing short of transformational”.

 “Increased international services, an unprecedented development pipeline plus an increased community presence have all been hallmarks of her time in charge,’’ he said. “Kerrie has also been a great friend of Tourism Australia and contributed greatly to our efforts to grow international aviation to Australia.”
 

 

No sign of engine failure in Melbourne shopping centre air crash.

Air safety investigators have so far found no evidence of pre-impact engine failure on a Beechcraft King Air B200 that crashed into a shopping centre in Melbourne.

The fiery crash at Essendon Airport on February 21  killed pilot Max Quatermain and four US tourists on their way to play golf on King Island. The crash was labelled  Victoria's worst civil aviation accident in three decades and stopped traffic on nearby roads.

Initial reports suggested the plane had suffered a catastrophic engine failure but a preliminary report issued Wednesday by the Australian Transport Safety Bureau indicates this was not the case.

An on-site examination of the wreckage did not identify any pre-existing faults with the aircraft that could have contributed to the accident but some components have been removed for further examination.

Both engines had been ripped off their mounts by the crash and had varying degrees of fire and impact damage.

“The engines were removed from the accident site to a secure facility where they were disassembled and inspected by the ATSB with assistance from the engine manufacturer,’’ the report said. 

"That examination found that the cores of both engines were rotating and that there was no evidence of pre-impact failure of either engine’s internal components.

“However, a number of engine components were retained for further examination and testing.”

The report said the propellers separated from the engines during the crash and both exhibited evidence of rotation. Investigators are continuing to examine the propellers and other airframe components, documents and electronic devices.

Conditions on the day of the crash were benign and the pilot took off on runway 17  in fine weather with a 5-knot (9kmh) wind.

Witnesses familiar with the aircraft type said the take-off roll was longer than normal and the aircraft was seen to yaw left after becoming airborne.

“The aircraft performed a shallow climbing left turn while maintaining a relatively level pitch and roll] attitude,’’ the report said.

“Airservices Australia Automatic Dependent Surveillance Broadcast (ADS-B) data indicated the aircraft reached a maximum height of approximately 160 ft above ground level while tracking in an arc to the left of the runway centreline.’’

The aircraft smashed into the shopping precinct with 10 degrees of flap and the landing gear extended.

It was equipped with a cockpit voice recorder but there was no audio from the crash flight and the audio which was recovered came from a January 3  flight.

An examination of air traffic control tapes showed the pilot repeated MAYDAY seven times but did not reveal the nature of the emergency.

The investigation continues and will further examine engine and airframe components as well as the propellers.

Investigators will conduct further interviews with witnesses, review the pilot’s medical and flying history and attempt to determine why the CVR failed to record during the accident flight.

There will also be ongoing analysis of dash camera and video footage as well as the air traffic control recordings and ADS-B data.

 

 

Fiery Peruvian Airlines crash caught on video

Astonishing video has emerged of passengers escaping a burning Peruvian Airlines Boeing 737 Tuesday after it veered off the runway burst into flames while landing at the provincial city of Jauja in Peru.

The airline said 141 passengers were on board the flight from the Peruvian capital but all had been evacuated safely and there were no serious injuries.

It  said in a statement the Boeing 737-300 “turned on the right side, skidding off the runway’’ but the high professionalism of its crew prevented major injury.

The Aviation Herald said the B737-300  landed on Jauja's runway 31 at about 16:40 local time.

It said it veered off the runway, suffered the collapse of all gear and burst into flames, coming to a stop after skidding on fire for some distance. 

Passengers reported there were two strong impacts upon arrival and local media reported 29 people were taken to hospital.

Peruvian authorities are investigating the incident.

 

Delta and Korean move to deepen trans-Pac ties

Delta Air Lines and Korean Air are the latest carriers to propose a trans-Pacific alliance that will allow them to share costs and revenues as well as coordinate schedules.

The airlines have signed a memorandum of understanding to implement a joint venture arrangement that would give their customers have access to a combined network serving more than 290 destinations.

They argue that the deal, which is still subject to regulatory approval, would increase travel choices and boost competition between the US and Asia.

  The deal would see reciprocal frequent flyer benefits in which customers of both airlines would have the ability to earn and redeem miles on Delta’s Sky Miles and Korean Air’s SKYPASS programs.

It would see expanded codesharing, joint growth in the trans-Pacific market and the co-location of services at key hubs. Delta plans to launch a non-stop Atlanta-Seoul service this year to complement Korean’s existing service.

"This agreement deepens our longstanding partnership with Korean Air and will provide the global access and seamless service our customers demand," Delta chief executive Ed Bastian said in a statement. "We look forward to providing customers of both carriers with industry-leading service between the U.S. and Asia.”

Korean said it would continue to expand US-Korea network this summer with the introduction of a third return service between Los Angeles and Seoul as well as a second flight between the South Korean capital and San Francisco.

“This joint venture will benefit our customers by providing more convenient connection schedules and widen their opportunities in earning mileages,” Korean Air chief executive Yang Ho Cho said. “With this agreement, we will reinforce Incheon airport’s position as a major international hub in North East Asia and support the growth of Korea’s aviation industry.”

These kinds of alliances are becoming more common across the Pacific.

Delta already has an alliance with Virgin Australia and American Airlines this week agreed to buy a $US200m stake in China Southern Airlines that involves codesharing.

American and Qantas are also trying to resurrect a trans-Pacific alliance that was rejected by US regulators.

Etihad urges US passengers to pack laptops

United checked baggage

Etihad Airways is urging passengers bound for America to pack their laptops and other larger electronic devices in their checked luggage despite the fact a US pre-clearance centre in Abu Dhabi means they are essentially treated as domestic passengers.

But the Gulf carrier says it will place  prohibited electronic  items  in padded envelopes in the hold if passengers turn up with them in their carry-on baggage

Like its competitors, Etihad is deploying extra staff to help is passengers negotiate the surprise bans, introduced at some Middle eastern and  North African airports because of what US authorities described as “evaluated intelligence’’.

Etihad passengers leaving from Abu Dhabi International Airport clear US Immigration and Customs at the US pre-clearance facility in Terminal 3 and arrive as domestic passengers with no requirement to queue for immigration checks again.

The pre-clearance facility is the only one of its kind in the Middle East but did not prevent the airport being included in the ban preventing passengers carrying larger electronic devices such as laptops and tablets in their carry-on baggage.

“To avoid inconvenience, guests are encouraged to pack the prohibited items in their checked baggage prior to reaching the pre-clearance facility,’’ the airline said. “Any prohibited electronic devices will have to be declared and placed in padded envelopes before being securely taken to the aircraft luggage hold by staff.

“Such items will be returned to guests on arrival in the US, while conveniently, other items of checked-in luggage can be collected at the final destination in the USA.

“Guests are also encouraged to avoid carrying spare battery packs larger than the permitted size as these will not be allowed in either the luggage hold or the cabin.’’

Etihad also joined its competitors in taking the opportunity to spruik its facilities on the ground and in the air.

Flights are equipped with mobile and wi-fi connectivity; USB ports and in-seat power; and a comprehensive onboard in-flight entertainment system.

“Etihad Airways offers excellent facilities on the ground at Abu Dhabi International Airport and inflight to keep guests entertained during their journey,” Etihad Airways chief executive Peter Baumgartner said.

“While we are communicating the new directive to guests before they begin their travels to the US, we are implementing a number of measures at Abu Dhabi International Airport to ease the process.

“We continue to work with the relevant authorities and advise guests to comply with the directive to ensure a smooth and uninterrupted journey to the United States.”

Etihad operates 45 flights a week between Abu Dhabi and New York, Washington, Chicago, Dallas, Los Angeles and San Francisco.

 

 

New Zealand works towards open skies with China

Air NZ
Photo: Steve Creedy

New Zealand officials say they are working on an open skies agreement with China after boosting the capacity available to Chinese carriers by 20 per cent.

The move to increase the cap on Chinese services to 59 a week aims to help tourism-oriented New Zealand capitalise on the growing appetite for travel among mainland Chinese but stops short of the move by neighbour Australia to remove capacity restrictions. 

However, the New Zealanders have the potential to expand the agreement later this year and NZ Tourism Minister Simon Bridges said the government was continuing to work towards an open skies agreement with China.

“We’ve seen strong growth with visitors from China and we expect this to continue,’’ Bridges said in a statement. “China is our second largest source of visitors after Australia, so it’s important that we have the appropriate agreements in place to support this.

“The amendment will also allow additional airlines to enter the market, ensuring a competitive environment that will benefit New Zealand and Chinese travellers.’’

New Zealand has gradually expanded the services available to Chinese airlines from 42 per week in 2014 to 49 in 2016 as  Chinese tourism last year grew 12 per cent to 421,000 visitors.

Five Chinese airlines currently operate to New Zealand and a sixth, Sichuan Airlines, will enter the market in June.  

“New Zealand is committed to liberalising air services, allowing for competitive markets, increased air traffic, lower air fares and stronger international trade links,” Bridges said.

Air New Zealand declined to comment on the potential for increased competition from more low-fare Chinese carriers.

AirNZ operates its own daily flights from Auckland to Shanghai and Hong Kong. It also codeshares to Beijing with alliance partner Air China and it is seeking regulatory approval to extend its agreement with Hong Kong-based Cathay Pacific.

The Kiwi carrier reported in February that increased international competition had contributed to a 24 per cent dive in first-half profits and said its full-year pre-tax result would also be lower.

It now expects to record pre-tax earnings for the full financial year of between $NZ475m and $NZ525m, compared to $NZ663m in 2015-16.
 

American confirms China Southern deal.

Emirates and China Southern
Emirates and China Southern are planning to codeshare.

American Airlines has confirmed it will make a $US200 million equity investment in China Southern to forge an alliance between two giants of the aviation industry.

The deal between Guangzhou- based China Southern and American brings together two largely complementary networks and give American a foothold in the burgeoning Chinese market. 

Most of China Southern’s trans-Pacific flights originate in its Guangzhou hub while American serves Beijing and Shanghai from its hubs in Chicago, Dallas-Fort Worth and Los Angeles.

The two airlines expect to begin codeshare and interline agreements later this year that will give customers better access to each other’s markets.

 “China Southern’s extensive network within China touches developing and thriving markets that only a Chinese carrier can reach and they have a reputation and record of excellence,” American president Robert Isom said in a statement.

We are two of the biggest carriers in the world and our networks are highly complementary, with the potential to offer China Southern and American customers an unmatched range of destinations in two critical markets for business and leisure travelers.’’

China Southern chairman Wang Chang Shun predicted cooperation between the two airlines would create enormous benefits for the industry and customers around the world.

American said its customers would be able to access almost  40 destinations beyond Beijing and more than 30 destinations beyond Shanghai while China Southern customers would gain access to almost 80 destinations in North and South America.

“The expected codeshare routes are anticipated to include the ability to earn and redeem AAdvantage Miles, through-bag checking and the ability to book travel on a single ticket,’’ it said.

 “The planned routes operating under the interline agreement are anticipated to include through-bag checking to the traveler’s final destination.”

Other Chinese carriers already have minority overseas airline shareholders: Delta Air Lines has a stake in China Eastern and Hong Kong’s Cathay Pacific owns about 18 per cent of Air China.
 

Asia-Pacific passenger growth throttles back in February.

After a stunning start due to an early Lunar New year, demand growth in the Asia-Pacific dropped to more subdued levels in February but the Association for Asia Pacific Airlines remains optimistic about future growth.

Preliminary figure released by the association showed a total of 24.2 million international passengers flew on the region's carriers in February, up  2.2 per cent compared to the same month last year. That compares with a 7.7 per cent rise in January compared to the previous year.

Demand in terms of revenue passenger kilometres grew by 3.9 per cent, outpacing a modest 1.2 per  cent increase in available seat capacity to see the average international passenger load factor rise by  2.1 percentage points to 80.2 per cent. 

International air cargo demand, considered an indicator of economic health, registered double-digit growth of 11.3 per cent in February compared to the same month last year.

AAPA said this was underpinned by strong growth in new export orders and an acceleration in international trade activity. 

"Notwithstanding the distortion in growth comparisons due to the earlier timing of this year's Lunar New Year festive period, combined figures for the first two months of the year show an encouraging 5.1 per cent  increase in the number of passengers carried by the region's carriers to a combined total of 51 million,’’ AAPA director general Andrew Herdman said.

"During the same period, air cargo demand registered a healthy 7.6% increase, with a boost in demand for air cargo shipments of intermediate and finished goods." 

"High levels of business and consumer confidence across most major markets underpins continued optimism for further growth in both air passenger and cargo demand. 

“However, intense market competition, rising fuel and other costs will continue to put pressure on yields.  As such, the region's carriers remain vigilant in seeking further opportunities to enhance growth and increase operational efficiency."  

THE RATINGS YOU NEED!

AIRLINE SAFETY RATINGS
The only place in the world to get ALL Airline Safety Ratings in one place! The ONLY airline rating that includes Safety, Product and COVID-19 safety ratings! Visit our Ratings Now!

2024 Airline Excellence Awards

View our special section announcing the 2024 Airline Excellence Awards!

AIRLINERATINGS NEWSLETTER

Subscribe to have AirlineRatings.com Newsletter delivered to your inbox!

STAY CONNECTED

61,936FansLike
2,336FollowersFollow
4,714FollowersFollow
681FollowersFollow
Cookie settings