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Australia’s Rex warns of disruptions, accuses rivals of plundering pilots

regional lifeline aid
Photo: Rex

Australia’s biggest independent regional airline, Regional Express (Rex),  has accused bigger rivals Qantas and Virgin Blue of “rapacious plundering” of its pilot pool as it struggles to cope with increased global demand for aircrew.

Australia has been affected by a global shortage of pilots at a time robust growth in worldwide air travel has put pressure on training organizations to keep up.

Qantas regional offshoot QantasLink and smaller operators such as AirNorth and Australia’s iconic Royal Flying Doctor Service have all been hit by increased competition for pilots.

The shortage also prompted Qantas Domestic to recently announce a temporary return of Boeing 747s to transcontinental services.

In an open letter to regional communities, Rex chief operating officer Neville Howell said the airline no longer had enough pilots to roster its usual contingent of stand-by pilots.

He warned that any last-minute sick leave may result in flights being canceled or combined and promised the airline would redouble its efforts in pursuing all pilot recruitment options, including overseas flight crew.

“We will also be reviewing our network with a view to trimming our schedule where possible to conserve resources,’’ Howell said.

Pilot shortages are not new to Australia and regional operators are usually the first affected as pilots move on to bigger airlines to boost their pay packets and further their careers.

Rex responded to a round of strong pilot demand a decade ago by starting its own pilot academy, the Australian Airline Pilot Academy, in which it has invested $A35 million.

Howell said the academy had since trained 220 cadets who make up 71 percent of the airline’s first officers and 29 percent of its captains.

“Whilst Rex’s initiative is successful in responding to natural attrition rates, it is not enough to stave off Qantas and Virgin Australia’s rapacious plundering of Rex’s pilot pool instead of using their not inconsiderable resources to train their own pilots,’’ he said.

“In the past two years, these two airlines collectively have poached 17 percent and 56 percent of Rex’s first officer and captain establishment respectively.

“These two airlines are causing widespread chaos and disruptions to regional air travel by their selfish and irresponsible actions.”

Howell said Rex was acutely aware of the effect flight disruptions had on business and leisure travel plans.

“Rex apologizes for all past and potential future disruption to services throughout the network as a result of the industry-wide global pilot shortage,’’ he said.

Both major airline groups are already involved in pilot training and there is the prospect of further relief in 2019 when Qantas starts up its own training academy with a capacity of up to 500 pilots year.

READ: Qantas names shortlist for pilot academy.

The Flying Kangaroo has selected nine Australian towns as potential sites for the academy from more than 60 applications and plans to make a decision in the third quarter of this year.

The academy’s primary function is to provide a long-term source of flight crew for Qantas but the airline group has also flagged the potential for training overseas pilots.

Forecasts suggest the global airline industry needs about 640,000 more pilots over the next 20 years – 40 percent of them in the Asia-Pacific region.

A summit of Australian general aviation groups also this week called for changes to the Civil Aviation Act to reduce red tape and help promote areas such as pilot training.

Premium passengers bear fuel brunt as base fares rise

premium passengers fare risesairport profits are excessive
Airline chiefs have been warning for months that fares will go up.

Premium passengers have borne the brunt of fuel-driven increases in global base fares while competition is keeping prices lower in price-sensitive economy cabins.

But what economy passengers are gaining on the swings, they may be losing on the roundabouts with surcharges and ancillary charges helping to push up the cost of tickets.

The latest financial analysis by the International Air Transport Association shows the global average passenger yield, the average fare per kilometre or mile flown, has moved broadly sideways in seasonally adjusted terms since early 2017.

IATA said this largely mirrored developments in the economy class cabin.

“Yields in the premium-class cabin have trended upwards since mid-2017,’’ the report covering  May-June said. “However, premium-class demand is less price sensitive than its economy counterpart, which has allowed airlines to pass through higher fuel costs onto premium passengers to a greater extent than in economy.”

However, the airline lobby group noted its passenger yield data focused on base fares and excluded revenue from surcharges or ancillary services.

“These additional sources of passenger revenue are helping to support the robust financial performance of the industry,’’ it said.

Airline bosses have been warning for months that fares will need to rise to cover the cost of escalating fuel prices.

READ: Fares to rise as fuel increases hit profits, IATA chief warns.

Delta Air Lines said on Thursday it would boost fares and add fewer flights than planned as it grappled with a $US578 million jump in its second-quarter fuel bill. The US carrier plans to trim capacity on underperforming routes once the summer peak ends.

Jet fuel prices actually fell in June but IATA said they remained 55 percent higher than a year ago.

“Global oil prices have trended upwards since early2017, driven by a combination of a gradual reduction in oil inventories amid robust demand and tighter supply conditions, as well as geopolitical developments,’’ the report said.

“The price of jet fuel breached $US90 per barrel in May for the first time since November, 2014, but fell back in mid-June as major oil producers agreed to increase crude output. Nonetheless, jet fuel climbed again towards the end of the month and remains around 55 percent higher than it was a year ago.

“The oil futures curve has shifted up in recent months, but it is still consistent with a moderate decline in oil prices over the coming years.”

Despite the threat of higher fares, passenger traffic continues to rise with revenue passenger kilometres up 6.1 percent in May and remaining robust as airlines move through the peak northern summer demand period.

Passenger load factors are also up and breached 80 percent in May for the first time on record.

Delta said that June saw it fly more passengers than any other month in the company’s history with almost 17.7 million people flying on mainline and Delta Connection flights globally.

One measure of airline health that isn’t increasing is the global airline share price index.

That fell 6.4 percent in June to record the fifth consecutive month of decline.

IATA said the index continued to underperform broader market measures  “reflecting investor concerns about the impact of higher fuel prices on profitability”.

The fall in June had been led by the Asia-Pacific, which was down by 7.6 percent, followed by Europe, which saw a 5.2 percent fall.

“The North America index posted the smallest decline over the month (-4.9 percent) but the index has fallen the most since the start of 2018 and relative to a year ago,’’ IATA said. “This reflects ongoing investor concerns of the impact of rising capacity growth in the region.”

Big Data equals big success for Singaporean

Singaporean big data award investigators
Mordern aircraft are capable of capturing vast amounts of data. Photo: Steve Creedy

Some big ideas on Big Data have won a Singaporean Air Force officer studying in Australia a prestigious international award.

University of New South Wales final-year Aviation Management student and Republic of Singapore Air Force officer Ian Low looked at ways to capture and store complex data generated by aircraft during normal and abnormal operations.

Low ’s paper, titled “Big Data – Thinking Big for Aircraft Accident Prevention”,  focused on the concept of managing large volumes of complex and diverse data required to capture and analyze aviation safety information.

This technique has been used successfully by major airlines to improve on-time performance, increase fuel efficiency, and manage maintenance requirements.

The paper offered a new paradigm for aviation safety – a proactive data-focused approach to accident prevention.

It offers an alternative quantitative approach to accident investigation that could analyze all available information, not just the factors which are obvious to accident investigators, This could result in investigators uncovering other accident causal factors which may have otherwise been overlooked.

Low was awarded the Rudolf Kapustin Memorial Scholarship for 2018 by the International Society of Air Safety Investigators (ISASI).

He has maintained a high distinction average throughout his studies and has previously been awarded the RSAF Academic Scholarship from the Singapore government.  He served 10 years as a military officer and is a qualified Sea Hawk helicopter pilot, specializing in aviation safety.

READ: Report confirms Melbourne shopping center pilot in 2015 near collision.

The Singaporean’s award honors the memory of Rudolf Kapustin, a former senior investigator with the National Transportation Safety Board who oversaw the agency’s investigation of major air disasters until his retirement in 1986.

Kapustin was an investigator in charge in the NTSB’s aviation division and senior member of its quick response “go team,” a rotating group of specialists who travel to the stark and grim sites of civilian aircraft crashes.  He passed away in 2002.

The purpose of the Rudolf Kapustin scholarship is to encourage and assist college-level students interested in the field of aviation safety and aircraft occurrence investigation.  It is funded through donations.

It requires students to be enrolled as full-time students in a recognized education program, which includes courses such as aircraft engineering, operations, aviation psychology, aviation safety or aircraft occurrence investigation. Applicants must have major or minor subjects that focus on aviation safety/investigation.

This award provides for funded attendance at an ISASI Annual International Seminar and a one-year membership to the ISASI.  In addition, Low will receive tuition-free attendance at the highly regarded Cranfield University Safety and Accident Investigation Centre, at its five-day Accident Investigation course, at the Cranfield campus, north of London, UK.

A further prize of a tuition-free course is also provided by the United States Government’s Transportation Safety Institute as well as tuition-free attendance to any scheduled Southern California Safety Institute course in the US.

John Guselli is the past Chairman of the Reachout Committee of the International Society of Air Safety Investigators. Further information is available at www.asasi.org

Cathay joins forces with Brussels Airlines

cathay
Image: Cathay Pacific.

Cathay Pacific has joined forces with Brussels Airlines to expand its reach in Europe.

A new codeshare agreement means Cathay customers traveling vis Brussels can hop on the Belgian carrier to seven European destinations from July 26.

These are: Berlin (Berlin-Tegel), Hamburg, Lyon (Lyon-Saint Exupery), Marseilles, Toulouse, Oslo and Prague.

READ:  Cathay passengers see new menus, seats in restructure

The deal gives Cathay customers traveling on the Brussels Airlines codeshare flights the convenience of checked-through baggage service the ability to earn Asia Miles.

However, they must be booked in conjunction with one of four weekly Cathay A350-900 services between Hong Kong and Brussels.

The Hong Kong carrier has been beefing up its network in Europe, the US and China.

Its new European routes follow the airline’s move in 2017 to start new services to Tel Aviv (five times weekly) and Christchurch (three times weekly).  It also started a seasonal service to Barcelona.

The 2018 roster includes the four-times-weekly flights to Brussels and a move to ramp up Barcelona to four-times weekly flights using the  A350-900.

It also flies to Dublin four times a week and three-times weekly flights to Copenhagen.

In the US, new direct flights using its A350-1000 to Washington, DC  will start September 15.

The service to Dulles International Airport will be the longest in the Cathay network at 7,085 nautical miles (8,153 miles or 13,122kms) and is again part of a strategy for next-generation aircraft.

The jet is currently being checked out on shorter regional routes such as Tapei.

The new Washington route will complement existing routes to the East Coast, including Boston and New York’s two main international airports – John F Kennedy and Newark Liberty.

It brings the airline’s North American destinations to eight, including two in Canada and the airline’s renowned trans-polar flight between Hong Kong and New York.

Also in train for November 13 is Cathay’s first service to Cape Town. The seasonal service to the airline’s second destination in South Africa will complement daily flights to Johannesburg.

Government moves to allay fears on security card hack

Security card allay fears
Photo: Norbert Nagel/ Wikimedia Commons

Australian Federal Police are investigating the potential hacking of a company contracted to produce aviation security cards but authorities have moved to allay fears about the potential for terrorists or criminals to use the information to access airports.

An e-mail obtained by the ABC from Aviation ID Australia, which produces Aviation Security Identity Cards (ASIC) for regional and rural airports, says the company’s website was “intentionally accessed by an unauthorized entity”.

“Unfortunately, we cannot confirm exactly what information has been accessed, however, personal information that may have been breached includes name, street address, birth certificate number, drivers licence number, Medicare card number and ASIC number,” the email said.

There were questions about whether the stolen information could be used to make false ASIC cards and get access to airports.

But the Department of Home Affairs downplayed both suggestions.

“The Aviation ID Australia cyber incident would not enable someone to fraudulently produce another ASIC or MSIC,’’ a spokesperson told AirlineRatings. “The cards are protected by a proprietary security feature and are produced under secure conditions.

“It is important to note that an ASIC or MSIC is not an access card.  An ASIC or MSIC only indicates that the holder has had a background check.

“Airport and seaport owners and operators maintain responsibility, at all times, for access control to secure areas.”

READ:  New X-Ray machines and body scanners in $A300m security upgrade

The AFP confirmed it was investigating a  “potential breach of the Aviation ID Australia website”.

“While the investigation remains ongoing, it is not appropriate to provide further details,’’ a spokeswoman said.

One question that remained unanswered was the time between the suspected intrusion and the email alerting customers to the possible loss of their information.

AirlineRatings understands it could have been several months.

New data breach notification laws were introduced in Australia on February 22 this year that require businesses with a turnover of more than $A3 million to alert the Australian Information Commissioner if they get hacked.

 

 

 

 

 

MH370 mapping beats 100,000 to win global award

Geoscience MH370 award
A 3-D map of the ocean floor from the MH370 search. Image; Geoscience Australia.

The search for missing Malaysia Airlines flight MH370 has earned Geoscience Australia a global award for its cutting-edge work in mapping the deep reaches of the Indian Ocean.

The Australian organization was selected from more than 100,000 organizations world-wide to receive the Esri Special Achievement in Graphical Information Systems (SAG) award for its innovative use of GIS technology to advance the mapping of deep oceans.  It received the award in San Diego.

Geoscience used Esri’s advanced mapping and analysis software to draw insights from what turned out to be the biggest marine survey ever conducted.

While the searchers failed to find the missing plane, the MH370 operations led to discoveries such as underwater volcanoes, mountains and trenches. It also improved the understanding of ocean depths for rescues of up to 2,000m.

The maps created by Geoscience provided a more precise insight into tides, seafloor depth, ocean temperatures and seabed terrain than had been available previously.

“Using GIS technology to create an accurate and detailed picture of the seafloor is critical for understanding factors such as: environmental change; tsunami forecasting; mineral extraction; oil and gas exploration; infrastructure construction; and cable and pipeline routing – to name just a few areas,’’   Esri Australia and Esri South Asia Group managing director Brett Bundock said in the award announcement.

“For example, petroleum companies can use the technology to more effectively plan and manage their ocean pipeline network, to ensure their real-time operations are optimized and the risk of oil spills is mitigated.

“Commercial fisheries can use these insights to pinpoint the locations of fish and dramatically decrease the time taken to catch their allowance – which in-turn generates cost-savings and environmental benefits from reducing fuel consumption and time spent on ocean.

“Telecommunications organizations, which are increasingly investing in submarine cables for inter-country connectivity, will have a clear picture of the most efficient and safe location for their seabed cable network.”

WATCH: Virgin Galactic fires up.

Geoscience Australia chief scientist Dr Adam Lewis said there had been a need to create a detailed and accurate picture of the ocean floor in order to determine what may have happened to the MH370 debris.

“To do this, we used GIS technology to map and analyze an unprecedented volume of data, including over 278,000 square kilometres of shipboard bathymetry data, and another 432,000 square kilometres of data collected on the journey to and from the search zone,’’ he said.

“The visual language of maps is a very effective way to communicate, so we used dynamic real-time maps to share updates about the search and our findings with other government agencies in Australia, Malaysia and China; members of the public; and – most importantly – the families of those on board the flight.

“The search also demonstrated the great value of open data. Some of the key data and insights we generated in the search has been made available to anyone in the world in high-resolution format.”

Geoscience was also recognized for establishing a new multi-organizational cooperative group – AusSeabed – to coordinate seabed mapping activities in Australia.

READ: MH370 data to help build a global map of the ocean floor.

This initiative will contribute to the international mapping objectives of the Nippon Foundation- GEBCO’s Seabed2030 project to produce a high-resolution map of the world’s ocean floors by 2030.

 

UPDATED: Aussies injured in vintage Convair crash

Convair 340 crash
Wreckage of the MAC Convair 340

Three Australians were on board a vintage Convair 340 that crashed near Pretoria, South Africa, on July 10.

Qantas confirmed one is current Qantas pilot and another a retired Qantas pilot. Both are in a serious condition and the  ABC reported they may have been flying the plane.

The two men were 30-year veterans of the Australian airline and had flown as A380 captains with a combined 37,000 hours flying experience.

They were identified in media reports as recently retired A380 captain Ross Kelly and Douglas Haywood, from Sydney. Both men are members of Australia’s Historical Aircraft Restoration Society and were familiar with vintage planes.

Mr Kelly’s wife, Lyndal, is believed to be the third victim and is also in a critical condition.

“We were deeply upset to learn that two Qantas pilots, one current and one retired, were onboard the vintage aircraft involved in an accident in South Africa on Tuesday. They are currently in hospital being treated for serious injuries,” Qantas said in a statement.

“This news has shocked the Qantas pilot community and everyone’s thoughts are with the families. We’ve reached out and are providing whatever support we can.”

The Australians are among 19 passengers and crew injured when the vintage aircraft, registered  ZS-BRV, has crashed during a test flight out of Wonderboom Airport, near the city of Pretoria in South Africa. One crew member, South African Chris Barnard, was killed in the crash and a worker from a factory hit by the aircraft has since died.

According to Aviation-Safety.net the aircraft, which has 20 aboard, had been donated by the owner, Rovos Air, to the Dutch aviation theme park Aviodrome.

READ: World’s safest airlines

According to the website “during takeoff from Wonderboom Airport, the aircraft was seen trailing brown smoke from the no.1 engine.”

“Eyewitnesses also reported observing flames. The pilot flew a circuit for an emergency landing back ton runway 29. It went down about 6 km to the east of the airport. The aircraft impacted a shed and broke up. One of the crew members sustained fatal injuries.”

Convair 340 crash
Wreckage of the Convair 340. Credit Twitter

It carried the color scheme of the former Dutch airline Martin’s Air Charter (later renamed Martinair) and was to be ferried to the Netherlands with an expected arrival at Lelystad Airport on July 23, 2018, the website said.

The twin-engine Convair was built in 1954 and was damaged beyond repair.

Local emergency services said on Twitter that one person was critically injured.

“Medics from ER24 and other services are at the scene of a plane crash at Wonderboom in Pretoria,” said a spokesman for ER24.

“We have 19 injured casualties ranging from minor to critical injuries at this stage and no confirmed fatalities.”

 

Air New Zealand, JetBlue to foster travel innovation

Air NZ
Photo: Steve Creedy

Air New Zealand and JetBlue have joined forces to help foster emerging technologies in the travel industry.

JetBlue venture capital subsidiary JetBlue Technology Ventures and the Kiwi airline are launching the International Innovation Partnership to seek out companies with innovative travel technologies, partner with them and help implement their ideas.

It expects to announce other travel and hospitality partners in coming months.

The partnership expands the JetBlue venture’s global reach and provides more opportunities for existing and potential partners.

WATCH Spectacular crosswind landings.

Air New Zealand says it provides access to new technologies as well as to “the Silicon Valley innovation ecosystem”.

The companies say they will combine with future partners to build a network aimed at better addressing changes in the travel industry.

“Air New Zealand has a proud history of product innovation and we’re thrilled to be at the center of the immense commercial and customer experience opportunities emerging from the intersection of technology and travel,” said AirNZ chief executive Christopher Luxon said.

“As one of the most innovative airlines globally, Air New Zealand has a proud reputation for nimbly being able to seize opportunities and take these to market.

“We have been growing a terrific ecosystem of global partners as we seek to redefine the future of air travel.  Partnering with JetBlue Technology Ventures is an important step in achieving that goal.”

The partnership is the latest move to reflect Air New Zealand’s emphasis on digital technology.

READ The closely-guarded secrets of Air New Zealand’s Hangar 22.

One of the reasons other airlines watch Air New Zealand closely is its global reputation for being innovative and punching above its weight.

Its innovations range from an app that allows customers heading to the lounge to order coffee to automatic bag drops with face-to-passport recognition and Airband, a wristband that allows parents to track the journey of an unaccompanied minor.

Luxon upped the ante almost three years ago when in  Silicon Valley veteran Avi Golan as the airline’s chief digital officer and a direct report. The airline now has a team of 650 people working in the area.

The airline has since been investigating technologies such as augmented virtual reality and Google translate for cabin crew.

 

 

Revealed: Singapore’s ultra-long-range assault on the US

Singapore Airlines will operate 10 non-stop services a week from its Changi hub to Los Angeles using its premium A350-900ULR as it increases flights to San Francisco to the same frequency.

The LA flights will start November 2, with daily flights starting November 9 as an additional A350-900ULR enters service. The airline will move to 10 flights a week from December 7.

The new West Coast flights and the airline’s daily direct A350-900ULR flights to New York will see the airline flying 27 weekly non-stop services a week to the US by the end of 2018.

The ultra-long-range A350, due to be delivered in September, will enable the launch of the world’s longest flight between Singapore and New York (Newark) from October 11.

Singapore is the launch customer for the A350-900ULR and has seven on firm order. The plane is configured in a two-class layout with 67 business class and 94 premium economy class seats.

READ: Singapore announces dates for world’s longest flights.

That compares with  SIA’s existing A350-900s with 42 business class, 24 premium economy and 187 economy seats.

The airline currently has 21 A350-900s in its fleet with 46 more on order, including the seven ultra-long-range planes.

A casualty of the new services will be Singapore’s one-stop service to LA via Seoul, which will stop operating from November 30.

However, the airline will continue to fly four times a week between Singapore and Seoul with the introduction of a new service from December 1.

The three additional flights to San Francisco will operate as SQ 34 from  November 28 and depart every Wednesday, Friday and Sunday to complement the daily services.

Los Angeles will also be served by a daily one-stop service via Tokyo and San Francisco by a one-stop service via Hong Kong, bringing both to 17 services a week.

“Our US services have always been popular with our customers and we are pleased to be able to provide even more travel options with the launch of non-stop flights between Singapore and Los Angeles, and an increase in frequency on the existing non-stop Singapore-San Francisco route,” Singapore Airlines  chief executive Goh Choon Phong said in the announcement.

“Together with our non-stop flights between Singapore and New York that will launch in October, SIA will redefine the convenience of traveling between Singapore and the United States, delivering on our promise to constantly enhance the travel experience of our custom.”

Singapore currently operates 40 flights per week to the US cities of Houston, New York, Los Angeles and San Francisco. With the new flights, total US frequency will increase to 53 per week by December.

United also flies non-stop to Singapore but will ax its daily flights from Los Angeles from October 27 while doubling up on San Francisco with a second daily flight.

The US carrier uses the Boeing 787-9 on the flights.

 

 

 

The last (plastic) straw for American

Emirates ends plastic straws
Plastic straws are now out on Emirates. Photo: American Airlines

Plastic straws are out and bamboo is in at American Airlines.

The US giant will phase out plastic straws from its flights and lounges and replace them with environmentally friendly alternatives.

The move begins in lounges this month when it will serve drinks with a biodegradable straw and a wood stir stick.

The airline will also begin moving towards eco-friendly flatware in its lounges.

The changes hit flights in November when the plastic straw/stir stick usually offered in onboard beverages moves to a stir stick made out “sustainable and environmentally friendly bamboo”

READ: American to simplify fleet with $US12 billion Boeing 787 order.

The airline says the changes will eliminate more than 71,000 pounds (32,205 kilos)  of plastic per year.

The American decision comes as plastic straws are under fire globally because of the damage plastic is doing to the environment.

The US uses more than 500 million plastic straws a day and ocean life is particularly vulnerable to the impact of what has become a ubiquitous part of modern life.

The small size of straws size makes them difficult to recycle and they often find their way to the ocean where they contribute to an increasing problem with microplastics.

Strawlessocean.org estimates that a failure to act now will mean there will be more plastic in the ocean than fish by 2050.

It points to research by Australia’s CSIRO that shows 71 percent of seabirds and 30percent of turtles have been found with plastics in their stomach.

Plastic straws are also among the top 10 items found during beach clean-ups.

“We’re cognizant of our impact on the environment and we remain committed to doing our part to sustain the planet for future generations of travelers,” American’s vice president flight services Jill Surdek said.

American also recycles aluminum and moved away from plastic cups to paper versions in 2015.

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