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Qantas trials mobile phone passport technology

Mobiles on Planes

Qantas passengers with android phones will be able to load passport details on their device as part of a new biometrics trial aimed at finding ways to speed up airport processing.

The month-long trial at Brisbane Airport uses facial recognition technology and allows users for the first time to upload details from a biometric chip-equipped passport to their phone in their own home.

The use of the app, available from Google Play Store, differs from previous trials where passengers had to enrol at a kiosk at the airport.

READ US regulator issues emergency directive on new Boeing 737s.

Their secured data will be matched to their faces using cameras as they move through the airport and means they will not need to show a boarding pass or passport at the lounge or at the boarding gate.

The airline says it will use the test and passenger feedback to help prioritize future biometric trials and investments.

The mobile app does not apply to passengers traveling to the US  but can be used by  volunteers traveling from Brisbane to Singapore, Tokyo and Hong Kong. Passengers will also still need to use their passport for border control.

“Customers have told us that they want to move seamlessly through the airport without having to present travel documents at every stage of their airport experience,’’ said Qantas head of product strategy and development Phil Capps.

“What’s unique about this technology is it allows customers to securely store their passport details on their mobile phone which is matched to their face via cameras while moving through the airport.”

The trial is being conducted in conjunction with technology company SITA and the airport.

It is part of wider trials by Qantas that have seen 20,000 passengers processed using facial recognition in Brisbane, Sydney and Los Angeles.

“More than three quarters of airlines and airports are planning investments in biometric technologies over the next three years and Qantas’ trial will provide valuable passenger feedback to shape future implementations,’’ SITA president Asia-Pacific Sumesh Patel said.

 

US regulator issues emergency directive on new Boeing 737s.

INdonesia
Photo: Lion Air

The US Federal Aviation Administration has issued an emergency airworthiness directive (AD) warning of problems in the latest Boeing 737 MAX aircraft that could lead to a loss of control.

The AD is similar to an operations bulletin issued by Boeing after the manufacturer conducted an analysis in the wake of the fatal Lion Air crash on October 29.  It aims to ensure pilots follow the correct operating procedures in the case of a malfunction.

READ Mystery deepens on Lion Air crash after Boeing bulletin.

It covers all 737-8 and 737-9 aircraft.

It says that if an erroneous high single angle of attack sensor input is received by the flight control system, there is a potential for repeated nose-down trim commands of the horizontal stabilizer.

The angle of attack is the angle between oncoming air and a reference line on the aircraft wing, essentially measuring how far upward the aircraft’s nose is pointed as it flies along. An aircraft will go into an aerodynamic stall and lose lift if the angle of attack is too high.

“This condition, if not addressed, could cause the flight crew to have difficulty controlling the airplane, and lead to excessive nose-down attitude, significant altitude loss, and possible impact with terrain,’’ it says.

“We are issuing this AD because we evaluated all the relevant information and determined the unsafe condition described previously is likely to exist or develop in other products of the same type design.

“Due to the need to correct an urgent safety of flight situation, good cause exists to make this AD effective in less than 30 days.”

The AD requires flight crew to comply with the runaway stabilizer procedure in the Boeing operating procedures manual.

This includes disengaging the autopilot and controlling the airplane pitch attitude with the control column and main electric trim.

The AD adds to the questions surrounding the Lion Air tragedy that claimed the lives of 189 passengers and crew on Monday, October 29.

It suggests a problem with flight-control software on the plane but also raises questions about how the Lion Air pilots may have reacted to that issue.

Indonesian crash investigators have confirmed that that the 737 in the crash had technical faults on four flights previous to the one in which it plummeted into the sea shortly after takeoff from Jakarta.

These included erroneous speed and altitude data that prompted a Bali-Jakarta flight operated the day before the crash to go into a dive that frightened passengers and a made them sick.

The pilot of the flight requested a return to Denpasar but the situation corrected itself and he elected to continue to Jakarta.

Lion Air said it attended to the problem in accordance with Boeing procedures.

An investigation by the Indonesian National Transportation Safety Committee is continuing with attention focused on finding the cockpit voice recorder.

Indonesian officials said Wednesday the recorder already recovered, the flight data recorder, had 69 hours of information covering 19 flights and almost 1800 parameters.

They also revealed that the angle of attack sensor was replaced prior to the fatal flight without solving the problem.

The MAX is the latest and most advanced version of the Boeing’s 737 and more than 200 have been delivered worldwide.

Meanwhile, Channel News Asia reported that Lion Air has been involved in another accident  this week that saw one of its planes crash into a pole and tear its wing while trying to take off for Jakarta.

The accident on November 7 was at Fatmawati airport in Bengkulu City and a photograph posted on Facebook showed significant damage to the wing.

Lion Air damage boeing
The damaged plane in Bengkulu City. Photo: Facebook/Isran Hidayat.

 

 

 

 

 

 

Etihad goes big on extra-legroom seating

Etihad extra legroom seats
Photo: Etihad

More Etihad economy passengers will be able to travel in additional comfort from December when the airline adds an additional 60 extra legroom seats to its Airbus A380s.

The Economy Space seats featuring an increased seat pitch of 36 inches are being added to the superjumbos in a cabin redesign that boosts the number of extra legroom seats from 20 to 80.

It also plans to add additional extra legroom seats to 12 Boeing 777s and 21 Boeing 787 Dreamliners by the end of 2019, boosting the total number of extra legroom seats by 560 percent.

The move is part of a growing trend among airlines to segment economy cabins and unbundle fares as they move to increase ancillary revenues.

It also comes as rival Emirates is looking at no-frills economy fares and premium economy seating.

READ Emirates looks at no-frills fares and details premium economy plans.

Etihad does not say whether its cabin redesign will mean less space for economy passengers not prepared to shell out the extra bucks for the additional legroom.

The new seating is subject to availability and is charged on a per-sector, per-person basis. It doesn’t come cheaply with the Etihad’s website giving the cost for the extra space on a Sydney-Abu Dhabi flight as $A249.20.

The seats are only assigned on full payment and do not earn any additional frequent flyer points.

“We recognize that no two travelers are alike, and today’s customers demand more choice and personalization during their travels,’’ Etihad head of guest experience Jamal Ahmed Al Awadh said in a statement.

“In response to the popularity and demand for extra legroom seats, we have reconfigured our Economy cabin to allow travelers to enhance their overall travel experience.

“While many airlines have been squeezing more seats into economy class, we continue to focus on providing our guests with exceptional products and services that meet and exceed the demands and budgets of different types of travelers.’’

Other ancillary products available on Etihad include a neighbor-free seating option in Economy and a range of ‘buy-on-board’ products.

The airline said customers will continue to receive complimentary core dining service and inflight entertainment regardless of which seat they select.

 

 

 

What are the top 10 fastest growing and declining US airports?

airports fastest growing shirnking
Memphis International Airport tops the list of airports with falling enplanements. Photo: MEM

Passengers who frequent Memphis International Airport have been singing the blues due to plummeting passenger boarding numbers that saw it it top a list of declining US airports.

In a report by Upgraded Points.com that shows why some US airports soar while others falter,  Memphis International Airport (MEM) saw enplanements (boardings) fall by 60.09 percent.

The  Upgraded Points study uses Federal Aviation Administration data to define the top ten fastest falling and growing US airports between 2007 and 2017.

The problem for Memphis started when Delta Air Lines merged with Northwest.

READ Qantas opens upgraded lounges on world’s second busiest route.

Delta eviscerated Northwest’s popular Memphis hub and enplanements plummeted as connecting flights moved en masse to Hartsfield-Jackson Atlanta International Airport.

Many flyers accustomed to direct flights from Memphis now had to join half of the human race and change planes in Atlanta.

Other airports to make to top 10 fastest falling airports were:

  • Cincinnati/Northern Kentucky International (CVG), down 50.93 percent. Cincinnati is yet another casualty of Delta’s hub reallocation.
  • Ontario International (ONT) at minus 35.29 percent. The report says: “Airlines have reduced service to small and mid-sized airports, especially in markets where a large metro hub is nearby” like Los Angeles.
  • Albuquerque International Sunport (ABQ), down 25.53 percent. Once upon a time, if you wanted to fly from Dallas Love Field to almost any other airport in the western U.S. you had to buy two tickets: one to ABQ and the other onward from ABQ to your final destination. This was the result of The Wright Amendment, a piece of legislation that boxed Dallas Love Field in when it comes to air service. That law is now dead, and there’s’ no need for Dallas flyers to stop in ABQ to change planes any longer.
  • Cleveland-Hopkins International (CLE), down 20.19percent. Ostensibly, CLE is a hub for United. However, over the past decade, that role has been diminishing.
  • Luis Munoz Marin International (SJU), at -19.14 percent. Hurricane Maria lashed the island, even as rains washed away critical infrastructure.
  • Jacksonville International (JAX), down 13.90 percent. Airline mergers have hit JAX. Where full-sized aircraft once flew regional jets now reign.
  • Pittsburgh International (PIT) at minus 11.25 percent. Once, Pittsburgh was a booming hub for US Air. Mergers and competition whittled away at US Air’s once fortress hub.
  • Palm Beach International (PBI), down 10.5 percent. Fort Lauderdale/Hollywood International (FLL) and Miami International compete against PBI with low-fare JetBlue, Southwest and Spirit offering cheap seats. Miami International may have the glamor, but FLL fields the cheap seats.
  • Oakland International (OAK), at minus 10.22 percent. When the economy tanked back in 2008 and 2009 OAK was hit hard. Recent gains have almost made up for that.

U.S. Airports that registered at least 25 percent growth over the past ten years made it to Upgraded Points Top Ten list.

  • Topping that list is Dallas Love Field (DAL)  with growth of 90.39 percent. For decades DAL was saddled was the Wright Amendment. Born in the late 1970s of a perceived need to protect Dallas/Fort Worth International (DFW) from ruinous competition, the amendment walled off DAL from most of the rest of the world. Carriers were permitted to offer nonstop flights to Texas and the contiguous states. Later, a handful of other states were added to the roster. In 2014 the Wright walls came tumbling down. Airlines serving DAL (predominately Southwest) were able to fly from the airport to anywhere in 48 continental U.S. The catch: the airport’s new terminal could have just 20 gates, effectively limiting the number of flights the airport can field. Dallas Love rode the top of the list for a while, but it’s inability to field more flights all but guarantees significant growth at the airport is a thing of the past.
  • Austin-Bergstrom International (AUS) +62.92 percent.  No longer a sleepy college and government town, Austin’s growth over the past ten years has been “phenomenal” says Upgraded Points. Consider, in the past couple of years alone AUS has witnessed nonstop service to London, Frankfurt and legions of lesser domestic cities.
  • Louis Armstrong New Orleans International (MSY) +59.73 percent. Post-Hurricane Katrina, New Orleans was all but brought to its knees. Years later, it’s back—especially the airport. A new terminal building is in the works and British Airways has launched nonstop 787 flights to London. The new terminal should open in 2019, paving the tarmac for more growth to feed ‘The Big Easy’s tourist-dependent economy.
  • San Francisco International (SFO) +55.67 percent. The airport by the bay served a fulsome 55.8 million flyers in 2017 and has seen enplanements grow steadily for 14 years. This is, in large part, because SFO is United’s bustling transpacific hub.
  • William P. Hobby (HOU) +54.24 percent. Hobby is Houston’s ‘other’ airport. For decades it’s chugged along, overshadowed by United’s Bush Houston Intercontinental hub. Then, in 2014,  Southwest decided to launch a significant share of-of its international flights from HOU. International passenger boardings alone soared by 76,400 in 2015.
  • Seattle-Tacoma International (SEA) +46.83 percent. Buoyed by the ground-breaking for a new international arrivals facility and new nonstop routes to London, Mexico City and Dublin among others SeaTac also benefitted by a hub war between hometown Alaska Airlines and Delta Air Lines.
  • Fort Lauderdale/Hollywood International (FL) +42.76 percent. Upgraded Points notes that “Growth from these low-cost carriers accounts for two-thirds of all passenger traffic out of FLL.”
  • Nashville International (BNA) +41.22 percent. If you’re in search of a great place to visit or live, Nashville is an alluring option. To meet the demand for cheap seats to ‘Music City,’ Southwest continues to grow BNA at a steady, robust clip.
  • Los Angeles International Airport (LAX) +36.92 percent. The second busiest airport in the country, LAX remains a lure for both leisure and business flyers alike. The airport’s greatest problem has been its ground access. That issue is being addressed by construction of a rail link between LAX and LA. International arrivals continue to fuel LAX’s enplanement numbers.
  • Boston Logan International (BOS) +36.10 percent.  It appears Delta and JetBlue can get along nicely at the same airport. The former has a hub at Logan, the latter a focus city. International traffic is on the grow. Since 2006 the number of international departures from Logan has doubled.

International departures, low-fare airlines and the dynamics of hub consolidation—all are shaping the future of U.S. airports. The trends—at least so far—show no sign of fading.

Mystery deepens on Lion Air crash after Boeing bulletin

Lion Air report
Searchers sort through debris from the Lion Air crash. Photo: Seven News

The Boeing alert to 737 MAX operators to follow the manual when erroneous data problems are encountered from flight sensors raises more questions than it answers in relation to the Lion Air crash on Monday, October 29.

READ: Boeing issues an operational update for 737.

The problem is centered around the 737 MAX’s Angle of Attack sensor which may “tell” the pilots and the plane’s computers that it’s about to stall (aerodynamic) and put the 737 into a dive.

If this happens (un-commanded nose-down stabilizer trim) pilots can respond by pushing a switch on their control column (yoke), however, 737’s computers will resume trying to dive as soon as the switch is released the new Boeing bulletin said.

Essentially the Boeing bulletin tells the pilots to follow the manual’s instructions.

And in this case the procedure for dealing with the problem it is what is called a “memory item” – pilot’s commit them to memory.

But what is disturbing is why Lion Air didn’t pull this plane from service after repeated problems. It is one thing for an engineer to fix a problem once but if the problem persists as it did with this aircraft then there is something far deeper that needs greater attention suggest safety analysts.

Soerjanto Tjahjono, chairman of the National Transport Safety Committee, told media that that airspeed indicator malfunctions on the jet’s last four flights, and that this issue was intertwined with the AOA sensor issue.

“The point is that after the AOA is replaced the problem is not solved but the problem might even increase. NTSC wants to explore this,” he said.

It turns out that the AOA sensor was replaced the day before the 737 crashed and possibly worsened the other airspeed indicator problems investigators suggest.

However, this new reminder from Boeing raises questions about the pilots’ actions, how the flight crews are trained and if the maintenance that was performed was adequate.

What is puzzling analysts is the 737 was flying in clear skies in daylight, so the pilots should have been easily able to deal with the issues with airspeed and erroneous sensors.

If aircraft upsets occur at night or in cloud with no horizon reference confusion levels have increased despite the fact that the aircraft cockpit is fitted with an artificial horizon instrument.

But one Australian 737 captain told Airlineratings.com “if the pilots didn’t take the right actions because they were startled you can be in trouble.”

“But it is quite straightforward and we train for this all the time,” the captain said.

“These procedures are all memory items, it’s “101’ of flying.

Boeing issues operational update to 737 operators after Lion Air crash

Boeing

Boeing has issued an operational update to 737 operators after the Lion Air crash on October 29.

The Boeing statement sent to CNN said;

“Boeing is providing support and technical assistance to the Indonesian National Transportation Safety Committee and other government authorities responsible for the investigation into Lion Air flight 610.

The Indonesian National Transportation Safety Committee has indicated that Lion Air flight 610 experienced erroneous input from one of its AOA (Angle of Attack) sensors.

Whenever appropriate, Boeing, as part of its usual processes, issues bulletins or makes recommendations regarding the operation of its aircraft.

On November 6, 2018, Boeing issued an Operations Manual Bulletin (OMB) directing operators to existing flight crew procedures to address circumstances where there is erroneous input from an AOA sensor. (Angle of Attack) 

The investigation into Lion Air flight 610 is ongoing and Boeing continues to cooperate fully and provide technical assistance at the request and under the direction of government authorities investigating the accident.”

READ: Pilot on previous flight wanted to turn back.

However, it is still far too early to understand what role this AOA sensor played in the tragic crash.

It is understood that this is a 737 MAX problem only and there are about 200 in service.

But what is a mystery is why this plane that had faults with speed /altitude sensor system on four previous flights was not pulled from service.

It is not satisfactory to say that the issue was looked out checked and tested when the problem repeats itself.

After two upsets the plane should have been grounded.

 

Boeing to issue warning on 737 MAX aircraft after Lion Air crash

MAX

Boeing is reported to be close to issuing a service bulletin to 737 MAX operators relating to the jet’s angle of attack sensor after the Lion Air crash that claimed 189.

The sensor can produce erroneous indications causing the 737 MAX to enter and aggressive dive according to the website The Air Current, which cited a senior industry official familiar with the action.

The problem can only occur when the plane is being flown manually and can pitch the plane down for up to 10 seconds at a time.

The Air Current says that Boeing is expected to warn pilots to use the electric stabilizer trim to reverse the downward stabilizer trim.

The repeated uncommanded nose down action can be stopped by deactivating the stabilizer trim system.

It is expected that the service bulletin will be followed by a Federal Aviation Authority airworthiness directive.

SEE another brilliant safety video from Air New Zealand 

The news of the service bulletin brings another dimension to the Lion Air tragedy that claimed the lives of 189 passengers and crew on Monday, October 29.

Lion has confirmed that the technical faults recorded on the previous flight to the fatal flight from Denpasar to Jakarta were attended to and rectified before the fatal flight.

The focus has been on the Lion Air 737’s speed and altitude sensors made up of the Pitot Tube and Static Port which compare air pressure to give flight data such as airspeed, altitude, and altitude trend and is connected to the pilot’s instruments and the plane’s computers the autopilot.

Investigators have also revealed that the Lion Air 737 was intact when it hit the water with the engines running at high speed.

“The Lion Air aircraft hit the water at high speed and it didn’t break apart mid-air,” said Tjahjono. “The engines were still running at high RPM.”

The search has been extended and will almost certainly be extended again until the CVR is found.

Another brilliant safety video from Air NZ

safety video

Air New Zealand’s latest safety video It’s Kiwi Safety has been viewed more than six million times since its release yesterday morning.

The airline’s safety videos now have a global cult following and have been watched 10s of millions of times.

The newest video is the largest scale safety video in Air New Zealand safety video history, with a cast of around 600, including well-known Kiwi actor Julian Dennison, local musicians Kings, Theia, and Randa as well as talent from 30 community groups across the country.

The video’s backing soundtrack It’s Kiwi performed by Kings and Randa is a remake of the popular RUN-DMC song It’s Tricky, with bespoke New Zealand themed lyrics. The track also features In the Neighbourhood by New Zealand duo Sisters Underground, performed by Theia.  The track was produced by Josh Fountain of Auckland’s Golden Age Studios.

Air New Zealand General Manager of Global Brand and Content Marketing Jodi Williams is thrilled at the response to the video so far.

“We’ve had some great feedback through our social media channels with millions of viewers enjoying the music video style approach we have taken with It’s Kiwi Safety, along with the involvement of members of the community from throughout New Zealand.

“It’s fantastic to see so much interest in our latest video including from global publications such as CNN, the Daily Mail, the Evening Standard, and Mashable – putting our country, people and airline in the spotlight.”

Airbus A330-800 neo makes first flight

Airbus A330-800

The first A330-800 development aircraft to fly, MSN1888, has landed at Toulouse-Blagnac, France at 2:35 pm local time after successfully completing its first flight which lasted four hours and four minutes.

The aircraft, the second member of the A330neo Family, is powered by the latest technology Rolls-Royce Trent 7000 turbofans.

SEE our Concorde tribute video and coverage

The crew in the cockpit comprised: Experimental Test Pilots Malcolm Ridley and François Barre and Test-Flight Engineer Ludovic Girard. Meanwhile, monitoring the aircraft systems and performance in real-time at the flight-test engineers (FTE) station were Catherine Schneider and Jose Corugedo Bermejo.

“Today’s first flight of the A330-800 is the latest addition to our efficient Widebody family,” said Guillaume Faury, President Airbus Commercial Aircraft. “The A330-800 is an exceptionally versatile ‘route-opener’, offering unbeatable economics for airlines – encompassing everything from short to very-long haul widebody missions.” He added: “We look forward to the successful flight-test campaign, leading to certification next year.”

The A330-800’s development programme will include around 300 flight-test hours, paving the way for certification in 2019.

The larger A330-900 family member recently completed its development testing and certification programme which validated the A330neo Family’s common engines, systems, cabin and, flight & ground operations.

The A330neo comprises two versions: the A330-800 and A330-900. Both of these widebody aircraft incorporate new Rolls-Royce Trent 7000 engines, nacelle, titanium pylon, new wings and offer the new Airspace by Airbus passenger experience.

The larger A330-900 will accommodate up to 287 seats in a typical three-class layout, while the A330-800 typically will seat 257 passengers in three classes.

At the end of September 2018, Airbus’ order book includes 13 customers who have placed orders for a total of 224 A330neos.

Iran Air eyes more western aircraft and a Sydney non-stop

Iran Air
Credit: Andreas Spaeth

Iran Air still eyes western built aircraft and a Tehran Sydney non-stop service as US sanctions toughen.

Coinciding with what US President Donald Trump calls the “toughest sanctions of all times” being imposed on Iran, it emerges that state airline Iran Air still nurtures hopes to receive more Western aircraft.

READ Lion Air plane had the fault on four previous flights

A high-ranking source not wanting to be named tells Airlineratings.com that Iran Air expects to receive seven more ATR-72-600s from an order placed in 2016 for a total of 20 regional aircraft.

So far the airline received 13 ATRs. More couldn’t be delivered before the deadline on August 7 when the embargo for aircraft exports came into effect.

Credit: Andreas Spaeth

Iran Air also had ordered 100 Airbus aircraft in December 2016, of which only two A330-200s and one A321 have been delivered. The current status of the Airbus order is not known and the source Airlineratings.com talked to wouldn’t elaborate.

The European Union is currently looking for ways to enable European companies to fulfill existing contracts with Iran despite the US-led embargo.

Iran Air also wanted a similar number of Boeing. The order was for 50 737 MAX 8s, 15 777-300ERs and, 15 777-9Xs. Also, Iran Aseman Airlines ordered 30 737 MAX 8 aircraft.

The source also tells Airlineratings.com that the previously discussed flights from Tehran to Sydney are still on the agenda and are now supposed to be non-stop.

At the IATA AGM in Sydney in June, it was still intended to start them in the current European winter schedule, which didn’t materialize.

Andreas Spaeth

Iran Air eyes the substantial Iranian expat population in Australia with this route. Currently the only aircraft in the fleet up to the task of flying the route would be the two A330s, however, it would be very close to their range limit and would incur weight penalties depending on weather and direction.

The distance from Tehran to Sydney is about 12,900 km, while the typical range of the A330-200 carrying about 250 passengers is in the region of 13,400 km under the best of circumstances.

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