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More than 150,000 stranded as Thomas Cook collapses

Thomas Cook collapse
Photo: Thomas Cook

An emergency fleet of aircraft is being organized to rescue more than 150,000 stranded holidaymakers after the sudden collapse of the world’s oldest travel company, Thomas Cook.

The company operates more than 100 passenger jets and announced early Monday that it had gone into administration after the failure of last-minute talks.

It served destinations ranging from Europe to North Africa, the Middle East, the US and Caribbean.

READ: Low oxygen bottles prompt Cathay to upgrade security, inform police.

Also affected are almost 22,000 jobs worldwide, including 9,000 in the UK.

A statement on the CAA’s website said the company had ceased trading and all flights were canceled.

It said it was organizing a repatriation program for the stranded customers, dubbed Operation Matterhorn, to operate over the next two weeks.

The number of stranded passengers is almost twice the number involved in the previous biggest peacetime repatriation program after the 2017 collapse of Monarch Airlines.

“News of Thomas Cook’s collapse is deeply saddening for the company’s employees and customers, and we appreciate that more than 150,000 people currently abroad will be anxious about how they will now return to the UK,’’ said UK CAA chief executive Richard Moriarity.

“The government has asked us to support Thomas Cook customers on what is the UK’s largest-ever peacetime repatriation.

“We have launched, at very short notice, what is effectively one of the UK’s largest airlines, involving a fleet of aircraft secured from around the world.

“ The nature and scale of the operation means that unfortunately some disruption will be inevitable. We ask customers to bear with us as we work around the clock to bring them home.”

The Guardian newspaper reported that it understood airlines including British Airways and easyJet would be involved in the airlift.

The aviation authority warned customers in the UK who had not yet traveled not to go to the airport and others to continue their holiday.

It said it would endeavor to get people home as close as possible to their planned dates but warned some disruption was inevitable.

“Passengers in a small number of destinations may return on alternative commercial flights, rather than directly through the Civil Aviation Authority’s flying program,” it added.

Details of the repatriation program are available on a dedicated website, http://thomascook.caa.co.uk/.  The high volume of traffic on the website meant it had crashed at the time this story had published.

The death of the ailing 178-year old company came after lengthy talks to broker a deal to save it.

The company had secured a £900m ($US1.12m) rescue deal led by major shareholder Fosun in August but was unable to meet a recent demand from bankers to raise a further £200m in contingency funding.

Thomas Cook chief executive Peter Frankhauser said in a statement that management had worked exhaustively in the past few days to resolve the outstanding issues.

“Although a deal had been largely agreed, an additional facility requested in the last few days of negotiations presented a challenge that ultimately proved insurmountable,” he said

“It is a matter of profound regret to me and the rest of the board that we were not successful,” he said.

“I would like to apologize to our millions of customers, and thousands of employees, suppliers and partners who have supported us for many years.”

Passengers with future Thomas Cook packaged holidays will be able to reclaim a refund through the UK’s ATOL financial protection scheme.

Passengers currently overseas may also make claims for the cost of replacing ATOL protected parts of their trip, or for out of pocket expenses as a result of delayed flights home.

The BBC said CAA staff had been contacting hotels accommodating packaged holiday customers to tell them the cost of their accommodation would be covered by ATOL.

The Civil Aviation Authority said it would be launching a service to manage all refunds by September 30, “once the flying operation has progressed”.

“This refunds service will seek to process all refunds within 60 days of full information being received,” it said.

The business was founded by cabinet-maker Thomas Cook in 1841 to provide working-class people in Leicestershire local excursions that provided educational excursions as an alternative to drinking.

 

 

Typhoon cancels hundreds of flights in Japan, South Korea

typhoon
The position of Typhoon Tapah Monday Morning. Map : Japan Meteorological Agency

Hundreds of flights were canceled in Japan and Korea on Sunday as Typhoon Tapah moved towards the Sea of Japan.

The Typhoon, the 17th named storm for the season, resulted in more than 400 domestic flights being canceled in Japan on Sunday.

It traveled through the channel between Japan and Korea before moving towards northern Japan Monday.

READ: Latest critical debris could hold clues to MH370 location

Japan’s Fire and Disaster Management Agency warned of violent winds, high waves and landslides. More than 20 people had been reported injured in Japan by Sunday night-.

At least one person was reported to have died in Korea where almost 400 flights to and from the resort island of Jeju had been canceled by 4 pm Sunday.

The typhoon was expected to weaken as it approached northern Japan.

 

 

Low oxygen bottles prompt Cathay to upgrade security, inform police

Cathay
Photo: Cathay Pacific

Police have been informed, security upgraded and a number Cathay Pacific cabin crew suspended after portable oxygen bottles on six flights have been found to have low pressure.

The portable oxygen bottles, used by crew to move around the cabin if it depressurizes, were found on Cathay Pacific and Cathay Dragon flights to or from Hong Kong and Japan, Indonesia, Taiwan, Vietnam and Canada.

In all, 17 bottles were involved but in-seat oxygen was not affected.

Latest critical MH370 debris could hold clues to location.

Cathay confirmed Saturday that it had informed the Hong Kong Civil Aviation Department (HKCAD) and the police of the six instances where some portable oxygen bottles were been found to be in “a low-pressure state”.

It said the issues were identified during routine inspections carried out before and after every flight.

The latest incident was on Cathay Pacific flight CX502 which departed from Hong Kong to Osaka on September 16.

It involved a portable oxygen bottle that had its shut-off valve inadvertently opened during a routine check by cabin crew and was also reported to the aviation authority and police “as a precautionary measure”.

The airline said all affected oxygen bottles were immediately recharged and checked for serviceability by engineers prior to the next flight departures.

It emphasized that the safety of crew and passengers was not compromised but said it was taking the issue seriously and had launched an internal investigation.

Cabin crew of all concerned flights had been suspended from flight duties to facilitate the investigation process.

Those who have been fully cleared have since resumed their flight duties, while some continue to assist in the investigation, the airline said.

“Running a safe and secure operation is and always will be our greatest priority. We have robust pre-flight checks in place to identify any irregularities and to ensure all emergency equipment is serviceable so that the safety of our crew and passengers is upheld at all times,” said Cathay general manager group safety and operational risk management Richard Howell.

“Accordingly, we have further strengthened our security measures by adding inflight and post-landing checks for all of our flights.

“We have communicated with our cabin crew and employees the importance of maintaining impeccable safety standards at all times. There is no compromise in this area.”

Instances were identified after the arrival of the following flights and before the departure of the next flights:

September 16      CX502         Hong Kong-Osaka (1 bottle out of 20, shut-off valve inadvertently opened during a routine check by cabin crew.)

September 4        KA221         Da Nang-Hong Kong (1 bottle out of 7)

September 1        KA459         Kaohsiung-Hong Kong (1 bottle out of 16)

August 30             KA361         Bali-Hong Kong (1 bottle out of 16)

August 18             CX826         Hong Kong-Toronto (8 bottles out of 22)

August 17             CX826         Hong Kong-Toronto (5 bottles out of 22)

 

 

 

Latest critical MH370 debris could hold clues to location

MH370
Blaine Gibson (R) and Nick Connite in Madagascar with the two pieces of MH370 debris

The latest critical MH370 debris, delivered to Malaysia this week, could hold clues to the location of the Boeing 777.

Malaysian authorities received the debris that was handed to wreck hunter Blaine Gibson on Madagascar in 2017.

MH370 was lost in 2014 on a flight from KL to Beijing.

The debris, off one of the engines, is critical as it may hold clues to the speed and force of the impact which would help searchers refine the area where it crashed say, experts.

According to Mr Gibson “this debris was handed to me by local people more than two years ago as a result of the 370 families debris awareness trip to Madagascar. They were supposed to be collected and delivered in August 2017 by Hon. Consul Zahid Raza, but he was tragically assassinated before he could do so. The two pieces were held in Madagascar for two years during the investigation into his assassination.”

READ Critical new report into pilots of MAX tragedies. 

Mr Gibson travelled to Madagascar in June this year and met and communicated with government officials at different levels in an effort to arrange the release and delivery of two pieces of probable 370 debris.

“The baseplate of the vortex generator may provide valuable information on how the plane impacted the water. Mike Exner and Don Thompson of the Independent Group worked very hard to identify the debris from photos,” said Mr Gibson

Mr Gibson added that “this debris is dedicated to the 370 families, and to Hon. Consul Zahid Raza, and his widow H.M Zubeida. Special thanks go to them, to the Madagascar police, Col Gervais Damasy, (Director of Madagascar Office of Accident Investigations of Civil Aviation), to the local people assisting in the search for debris in Madagascar, and to Director Capt. Dato Yahaya and Brig. General Yee Yit Hong of Malaysia AAIB, and the Independent Group.”

 

 

Trent 1000 recovery plan hits snag

Rolls-Royce trent
Photo: Rolls-Royce

A move by Rolls-Royce to minimize disruption caused by problems with Trent 1000 engines on the Boeing 787 has been set back.

The UK engine manufacture indicated in August that its plans to reduce the number of aircraft on the ground due to the engine problems were likely to be slower than expected.

This was because of the extra load placed on its maintenance repair and overhaul facilities by a faster than anticipated deterioration of the high-pressure blade in the Trent 1000 TEN engines.

The number of aircraft on the ground at the time of the announcement had fallen below 25 and plan had been to reduce that to single digits by year’s end.

However, Rolls confirmed Friday this would now not happen until the second quarter of 2020.

The Trent 1000 has been hit by several issues.

The first was sulphidation, a form of chemical corrosion,  on the intermediate pressure turbine blade.

This is caused by pollutants that vary from airport to airport but can react at high temperatures found in a jet engine.

Rolls introduced a new blade design featuring an improved protective coating to boost durability and says that almost three-quarters of the fleet has now been upgraded.

A second durability issue with high-pressure turbine blades resulted in a new blade design in 2018.

Further investigation also revealed that improvements were required for the intermediate pressure compressor (IPC) rotor blade. Under certain conditions, the blades could vibrate which caused a few of them to crack.

READ: Vietnam Airlines crew fail to lower landing gear

The company is now installing a modified intermediate pressure compressor blade for package C engines that comprise about half of Trent 1000s family’s installed base.

This also meant a redesign for the IPC blades for Package B and TEN engines.

Earlier this year, it also found the reduced life expectancy for the high-pressure turbines on the TEN was lower than expected and began redesigning turbine blades.

It has since found the life expectancy of some engines, roughly about a third of the TEN fleet, was even lower than first thought and blades needed replacing sooner, putting a further load on its MRO facility.

In its latest statement, Rolls said that it decided after its August results to proactively accelerate intermediate pressure turbine (IPT) blade replacement for the limited number of Package B and C engines yet to be fitted with the final standard of IPT blade.

“This has led to additional engine removals,’’ it said.

“As a result, though we continue to work on further increasing our MRO capacity, these challenges mean that we now expect the return to single-digit level of AOGs on the Trent 1000 to be delayed until Q2 2020.

“We deeply regret the additional disruption that this will cause our customers and we continue to work closely with them to minimize the impact on their operations.”

 

 

Critical new report into pilots of MAX tragedies

MAX

A new investigation by the New York Times has placed some blame for the two 737 MAX crashes on pilot training and inexperience.

The author of the article is William Langewiesche a former national correspondent for The Atlantic and international correspondent for Vanity Fair. He grew up in aviation and got his start as a pilot before turning to journalism.

READ: Vietnam Airlines pilots fail to lower landing gear.

Langewiesche wrote of Lion Air, that the Indonesian airline whose 737 MAX crashed on October 29, killing all 189 people on board that “Lion Air is an aggressive airline that dominates the rapidly expanding Indonesian market in low-cost travel. It is known for hiring inexperienced pilots and for paying them little and working them hard.”

Langewiesche added: “The captain, an Indian national named Bhavye Suneja, 31, was put in charge of piloting the 737 sooner than he would have been at “a more conventional airline. And once that 737 Max was having issues, the Lion Air crew didn’t mitigate the failures.”

The lack of experience of the pilots and issues with training was highlighted first by this website. 

A stark example was Suneja’s lack of experience when he told air traffic control that he didn’t know the plane’s altitude.

Last year Frank Caron, who was brought in as Lion Air’s safety manager from 2009 to 2011 on orders from insurance firms, told the New York Times that the airline had an average of one major engineering issue every three days, even though most of its fleet was new.

“Buying all the latest‑generation, state‑of‑the‑art engineering will be in vain if you don’t have systems in place that prioritize safety,” he told the NYT.

Caron said that pilot logbooks drastically understated the number of hours pilots actually worked.

“What I saw was a company, from the top down, that made saving money a motto — so spend the minimum on pilot training, salaries, management, everything,” he said.

Caron told Reuters that “safety is much more than running concepts and procedures, safety is a spirit, a state of mind, a way of thinking, an attitude in the daily aspects of operational life.

“And that is precisely what Lion never got. They would say, ‘the airline has 250 flights a day, it is not abnormal that you have accidents.’”

After the 2013 Bali crash, Lion Air co-founder Rusdi Kirana told media when asked about the airline’s poor safety record: “If we are seen to have many accidents, it’s because of our frequency of flights.”

Caron told Reuters that he left Lion Air after some of his safety recommendations were not implemented.

Lion Air rejected all of Caron’s claims.

Emirates A380 lounge in BLING – see all the pictures

Emirates

Emirates airline has released a stunning image of one of its A380s lounges done out in bling.

Last year, the airline displayed a 777 covered in bling, although it was just an impression of how the plane would appear.

Now it has taken the jewels (bling) inside with the “Diamond” A380 onboard lounge.

READ: Vietnam Airlines crew fail to lower undercarriage. 

The work is from Sara Shakeel, who is dentist-turned-artist from Pakistan.

Miss Shakeel superimposes crystals and diamonds on to everyday items such as coffee cups, bathtubs and even animals.

Imppression of what a 777 would look like with jewels.

 

Superb new look for SAS – first pictures and video

SAS

SAS has unveiled its stunning new look which is crisp and sharp.

The airline touts it as a symbol of its modernisation with new Airbus A350 and A320neo aircraft, which bring huge fuel savings.

READ: Vietnam Airlines pilots fail to lower landing gear 

Rickard Gustafson, President and CEO at SAS said: “The new livery design is a symbol of our future, a more sustainable and a competitive future for SAS, but one that also embraces our heritage.”

More details here.

Stunning Star Wars livery for LATAM 777

star Wars

LATAM Brasil has unveiled its special stunning Star Wars “Galaxy’s Edge” inspired Boeing 777-300ER.

Galaxy’s Edge is a new entertainment area inspired by Star Wars and is located at Disneyland in Anaheim and also at Walt Disney World resort in Orlando, Florida.

READ: Vietnam Airlines pilots just seconds from touchdown fail to lower landing gear.

Vietnam Airlines crew fail to lower 787 landing gear

vietnam airlines
vietnam airlines 787

The crew of a Vietnam Airlines Boeing 787 failed to lower the plane’s undercarriage and were forced to make a missed approach in Melbourne today (September 19.) just 1000ft above the ground.

The Australian Transport Safety Bureau has launched an investigation into “an incorrect configuration incident involving a Boeing 787, registered VN-A870, flight VN781, operated by Vietnam Airlines near Melbourne Airport, Victoria.”

WATCH: Spectacular vision of a 747 waving goodbye! 

The ATSB said that “during the approach to land, Melbourne Air Traffic Control advised the crew that the aircraft’s landing gear was observed not to be extended. The crew initiated a missed approach.”

The 787 was only 1500ft (500m) above sea level (ASL) when its crew initiated the go-around according to Flightradar24 data. Melbourne airport is 424ft ASL.

It said that as part of the investigation, it will “obtain information from the flight crew, and additional information as required.”

A report will be released at the end of the investigation.

However, should a critical safety issue be identified during the course of the investigation, the ATSB will immediately notify those affected and seek safety action to address the issue.

The aircraft was a 787-9 and it was operating a flight from Ho Chi Minh City, Vietnam to Melbourne.

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