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Industry player Willie Walsh to retire from IAG

walsh IAG
IAG CEO Willie Walsh.

First Emirates president Tim Clark announced his retirement and now another major industry figure, International Airlines Group boss Willie Walsh, is stepping down.

IAG said Thursday that Walsh had decided to retire on June 30 and would stand down from the role and the IAG board from March 26.

He will be replaced by current Iberia chief executive Luis Gallego.

Walsh, a combative Irishman who was not afraid to mince words, was the prime force behind the merger of British Airways and Iberia to form the basis of IAG, which also now controls Aer Lingus and Vueling.

READ:  Sir Tim Clark, one of the airline industry’s greatest visionaries.

Walsh started at Aer Lingus as a pilot in the late 70s and moved through the ranks to ultimately run the Irish carrier.

He became the chief executive of British Airways in 2005 to replace Australian Rod Eddington.

Walsh was a hard-nosed negotiator who moved to reduce union power at BA while tackling a crippling pension deficit and ensuring the airline’s profitability.

However, he has been criticized for taking BA downmarket and undermining the carrier’s status as the self-proclaimed “world’s favourite” airline.

Walsh said in his retirement announcement that it had been a privilege to have been instrumental in the creation of and development of IAG.

“I have had the pleasure of working with many exceptional people over the past 15 years at British Airways and at IAG,’’ he said.

“Luis has been a core member of the team and has shown true leadership over the years and I have no doubt he will be a great CEO of IAG.”

IAG chairman Antonio Vazquez noted the company had become one of the world’s leading airline groups under Walsh’s leadership.

“Willie has been the main driver of this unique idea that is IAG. I hugely admire his commitment, strong leadership and clear vision, always ready to take on whatever challenges lay ahead of him,’’ he said.

“I am deeply respectful of what he has achieved as CEO of this Group, of his sense of fairness, his transparency and his capacity to integrate people regardless of nationalities or backgrounds.”

Gallego, who started his career in the airline industry in 1997 with Air Nostrum and has been CEO of Iberia since 2014, said he was confident he could build on the strong foundations built by Walsh.

Canadian PM in startling claim Boeing 737 was hit by missile

Ukrainian 737
A Ukraine International Airlines Boeing 737-800. Photo: tjdamstadt/Wikimedia Commons.

Canadian Prime Minister Justin Trudeau has claimed there is evidence a Ukraine International Airlines Boeing 737 that crashed near to Tehran was shot down by a  ground-to-air missile.

Canada had 63 citizens among the 176 who died when the jet plummeted to the ground,  apparently on fire, and exploded.

The incident happened minutes after the 737 heading to Kiev had taken off from Tehran’s Imam Khomeini airport and came amid heightened tensions between the US and Iran over the assassination of Iranian commander Qassem Soleimania.

READ: More than 170 dead as Boeing 737 crashes in Tehran.

Iran had earlier launched missile attacks on two bases in Iraq staffed by US personnel.

Trudeau said Canada had intelligence from multiple sources ” including our allies and our own intelligence”.

He would not detail the evidence but said it was enough to allow him to share the suggestion with the Canadian people.

“The evidence indicates that the plane was shot down by an Iranian surface-to-air missile,” Trudeau told a Press conference.

“This may well have been unintentional.

“This new information reinforces the need for a thorough investigation into this matter.

“Canada is working with its allies to ensure that a thorough and credible investigation is conducted to determine the causes of this fatal crash.

“As I said yesterday, Canadians have questions and they deserve answers.”

The Canadian claim comes as US media reported intelligence officials there also raised the possibility of a missile strike and President Donald Trump said he had his suspicions about what happened.

“It was flying in a pretty tough neighborhood and somebody could have made a mistake,” Trump told reporters. “Some people say it was mechanical, I personally don’t think that’s even a question.”

CBS News said sources had told it a satellite detected the infrared signature of two missile launches followed by a “blip” of an explosion.

Newsweek quoted US officials and an Iraqi source as saying the plane was hit by a Russian-made Tor missile.

UK Prime Minister Boris Johnson and Australian Prime Minister Scott Morrison also backed the ground-to-air missile scenario.

“I can confirm that we have had similar intelligence as our partners have,” Morrison told Sydney radio station 2GB. “This is not a deliberate act as we can determine … it’s a terrible accident.”

Iran has denied the claims and dismissed them as “illogical rumors”.

The head of Iran’s Civil Aviation Authority, Ali Abedzadeh, told CNN the plane would have gone into free fall if it was hit by a missile.

“It is impossible that a missile hit the Ukranian plane,” he said.

An early report from Iranian investigators said the plane was on fire and tried turning back but its crew did not radio for help.

Ukrainian officials said they were considering terrorism, a missile strike and catastrophic engine failure as potential causes for the crash.

The Iranians have said they will not send the plane’s black boxes to the US to be read and want to keep them in Iran if possible.

However, they have said Ukrainian investigators will have access to the recorders and have now urged manufacturer Boeing to send representatives to join the investigation.

The US National Transportation Safety Board late Thursday confirmed it had been notified of the accident by the Aircraft Accident Investigation Board of the Civil Aviation Organisation of Iran and had designated an accredited representative to the investigation.

“The NTSB continues to monitor the situation surrounding the crash and evaluate its level of participation in the investigation,” it said, noting it would not speculate on the cause of the tragedy and directing questions to the AAIB.

 

Airlines join wave of support for Aussie bushfire victims

bushfires airlines
The Australian bushfires. Image: Seven News.

As Australia continues to battle its massive bushfire emergency, airlines have been ponying up to help victims and offer support for emergency workers battling the unprecedented crisis.

And it hasn’t just been the homegrown carriers opening their wallets.

The Qantas Group, which includes low-cost carrier Jetstar, donated $A1 million in cash to the Red Cross Disaster Relief and Recovery Fund and has been making onboard announcements urging customers to donate.

READ: Uber says hi to Hyundai air taxi

It is setting up collection points in terminals and set up a system for frequent flyers to redeem points for donations.

The airline is also one of the companies offering paid leave to volunteer firefighters and has been working with US aid agency Direct Relief to get 100,000 donated masks to bushfire-affected communities.

Qantas expects its total support to top $A3m.

“The bushfires cutting through communities and the environment across Australia has been shocking and tragic,’’ the airline said.

“The bravery of our volunteer firefighters, emergency services and the military has been inspiring and the kindness of individuals and community groups incredibly heart-warming.”

The Virgin Australia Group has been supporting the Salvation Army Disaster Appeal and matching staff donations dollar-for-dollar up to $A250,000.

The company has been offering passengers affected by the fires the ability to change bookings without penalty and also offers staff who are volunteer “fireys” paid leave.

Also on offer is support for community organizations requiring travel or logistical support.

“Through our relationships with the Salvation Army Emergency Services and organization Team Rubicon, we stand ready to support flights for emergency workers and volunteers from those organizations who are being flown to affected areas as needed,” Virgin said.

“The group has also been providing discounted airfares to emergency service organization throughout the duration of the bushfire period,.’

Across the Tasman, Air New Zealand has donated $A100,000 and is flying Kiwi firefighters and emergency personnel to Australia.

Acting chief executive Geoff McDowall said the airline had assured the New Zealand government it would continue to help.

“It is simply devastating to see this scale of loss and our hearts go out to our Australian colleagues, customers and neighbors. Kia kaha (stay strong),’’ McDowall said.

Singapore Airlines has also donated $A100,000 to the red Cross Disaster Relief and Recovery Appeal.

It is also helping customers affected by the fires on a case-by-case basis and offering support with booking changes.

“Australians have supported us for the past 53 years and we hope that this donation will go some way to supporting the people and communities affected by these bushfires,” Singapore Airlines regional vice president Philip Goh said.

“It is difficult to fathom the scale of the fires across Australia as it has now affected an area more than 140 times the size of Singapore.”

United Airlines is donating $US250,000 to the GoFundMe campaign set up by Hollywood personality Ellen DeGeneres. It is also matching donations for wildlife relief as well as up to $50,000 of donations from its MileagePlus members.

On the manufacturer front, Boeing has donated $A1 million for recovery and relief efforts.

The US aerospace giant, which has a significant presence in Australia, said the contributions would be directed across the country through the Australian Red Cross.

“Boeing’s global team, including our 3,800 employees across Australia, are deeply saddened by the tragic impact of the Australian bushfires,” interim chief executive  Greg Smith said.

“Through our partnership with the Australian Red Cross, we are working quickly to bring recovery and relief efforts to those residents most impacted by these devastating fires.”

The company is also matching qualifying employee contributions made to eligible nonprofits for Australian bushfire relief efforts.

November air freight figures mark 13 months of decline

qantas
Photo: Qantas

The prospect of the holiday season failed to push global air freight growth into positive territory in November as the industry volumes experienced their 13th consecutive month of year-on-year declines.

The November decline of 1.1 percent compared to 2018 marked the best performance in eight months and was boosted by the growing importance of e-commerce events such as Singles day in Asia and Black Friday.

But freight operators continued to face headwinds from the trade war between the US and China, the deterioration in world trade and the slowing in global economic growth, according to the International Air Transport Association.

READ: Boeing reverses stance on MAX simulator training

Global freight capacity continued to grow, rising 2.9 percent to mark the 19th month where capacity had outstripped demand.

IATA director general Alexandre de Juniac said the November decline was better than the 3.5 percent fall seen in October.

“But it is a big disappointment considering that the fourth quarter is usually air cargo’s peak season,’’ he said.

“Looking forward, signs of a thawing in US-China trade tensions are good news. But trading conditions at present remain very challenging.”

The Asia-Pacific region saw the biggest decline of 3.7 percent as it continued to be buffeted by US-China trade tensions.

However, IATA noted the thawing of trade relations and robust growth in key regional economies were positive developments.

Other regions to suffer sharp demand declines included the Middle East (down 3 percent) and Latin America (down 3.4 percent).

IATA warned that growth in the Middle East, which had seen a modest upward seasonally-adjusted freight trend, could be threatened by escalating geopolitical tensions.

The North American decline was in line with the global average at 1.1 percent while demand grew 2.6 percent in Europe thanks to better than expected third-quarter economic activity in some big economies.

Africa proved the big winner with a 19.8 percent surge in demand attributed to strong investment links with Asia.

Star Trek rules as American adopts ‘universal translator’

Amrican translator
Google's nest Hub allows foreign passengers to communicate with staff. Photo: American

Star Trek’s universal translator concept has gained another aviation convert with American Airlines becoming the first carrier to field Google Assistant’s interpreter mode to help communicate with foreign passengers.

The airline has already started testing the technology at Admirals Club lounges at Los Angeles International Airport.

READ: Fly Delta app gets extra Lyft in move to digital concierge

The service uses a Google Nest Hub and can translate 29 languages in real-time, including Arabic, French, German, Japanese, Russian, Spanish and Vietnamese.

Google designed it with airlines and airports in mind but is also targeting banking, sporting events, hotels and humanitarian organizations.

The translator is already being used by JFK International Airport in New York at information desks within the terminal.

American says the technology will be used to help passengers only when a multilingual staffer is not available.

“The science-fiction universal translator is now science fact,” said American chief information officer Maya Leibman.

“Incorporating technology like the Google Assistant’s interpreter mode will help us break down barriers, provide a worry-free travel experience and make travel more accessible to all.”

American is not the only airline to harness real-time translation to help bridge the language gap.

Japan’s All Nippon Airways is distributing sci-fi-like interactive translators using a different technology from POCKETALK across 50 domestic airports.

The hand-held devices can handle 74 languages, translating 55 into speech and 19 into text.

The first devices were available in the lobby and at boarding gates at Osaka International Itami Airport from December 18 and the airline intends to distribute 200 of the devices around the country.

American noted the Google Assistant is part of a push to use technology to make travel easier for passengers.

It said other recent introductions included mobile passport scanning, boarding notifications, online virtual 3D aircraft tours and a redesigned self-service kiosk menu that simplifies the check-in process.

QantasLink flight overuns Newman Airport in heavy rain

The Qantaslink Fokker 100 at Newman.
Credit KR_1973 (Twiiter)

Newman Airport in the Pilbara region of Western Australia has been closed after a QantasLink flight slid off the runway in very bad weather.

At the time there was heavy rain and high winds.

The QantasLink Fokker 100, registered VH-NHY, is 60 meters off the runway on what is called the “runway safety area” which has become soft due to the heavy rain from Cyclone Blake.

READ: Top Twenty Safest Airlines 

According to a local source, Qantaslink will need to tow the plane backwards and that will require an engineer and strap kit.

However, the problem is that all roads are closed and helicopter operations are grounded.

It is understood that permission is being sought from the regulator CASA to fly a light aircraft in with the engineer and kit.

The aircraft was operating flight QF2650 and left Perth at 5.30am and arrived at Newman at 7.15am.

Flights to Newman have been forced to return to Perth.

Shire of East Pilbara president Lynne Craigie said the airport would be closed for the remainder of the day as workers moved the aircraft from the mud.

She said all passengers and crew had been safely offloaded with no injuries.

A Qantas spokesperson said: “The aircraft has come to a complete stop in what’s called the runway end safety area.

“Flights in and out of Newman have been cancelled for the rest of the day, while the aircraft is removed.

“We have commenced an internal investigation to determine how this occurred and have reported the incident to the ATSB.

“We apologise to impacted customers and are working to reaccommodate them as quickly as possible.”

 

Will US-Iran tensions hinder Boeing 737 crash probe?

Iran missile strike 737
The wreckage from the 737. Photo: ISNA

Hostilities between the US and Iran could affect the investigation of a deadly Boeing 737 crash near Tehran if suggestions Iran may not share information with Boeing and US safety investigators are correct.

All 176 passengers and crew were killed when Ukraine International Airlines crashed minutes after take-off early Wednesday morning.

Passengers on the B737-800 included 82 Iranians, 63 Canadians, 11 Ukrainians, 10 Swedes, four people from Afghanistan, three from Britain and three from Germany.

READ: More than 170 dead as Boeing 737 crashes in Tehran.

Iranian officials have subsequently backtracked on initial claims that the crash involved an engine failure and a statement from the Ukrainian Embassy ruling out a terrorist or rocket attack was also taken down.

Iranian investigators have recovered the plane’s black boxes and the head of the nation’s civil aviation organization, Ali Abedzadeh, told the Mehr news agency they will not be going to the Americans.

This in itself is not unusual: it is up to Iran to extract the information from the flight recorders if it has the expertise to do so or to choose a foreign safety investigator to perform the task.

This does not have to be the US National Transportation Safety Board and Ethiopian investigators opted to send the black boxes from last year’s Ethiopian Airlines B737 MAX 8 tragedy to France.

But it is a requirement for Boeing to be a party to an investigation into the crash of one of its planes and to exclude it would be highly unusual. This is because aircraft manufacturers have the best expertise and information relating to their aircraft

Expressing its condolences to the families of crash victims, The US State Department said it would continue to follow the incident closely and offer Ukraine all possible assistance.

“The United States calls for complete cooperation with any investigation into the cause of the crash,” it said

Boeing said it was ready to assist “in any way needed”.

CNN reported that American investigators would need a special license from the US government to join the probe, assuming it was invited, because of an embargo on Iran.

The NTSB said it was monitoring developments surrounding the crash following its standard procedures for international aviation accident investigations, including long-standing restrictions under the country embargoes.

“As part of its usual procedures, the NTSB is working with the State Department and other agencies to determine the best course of action,” it said.

The timing of the accident amid heightened tensions between Iran the US is in unfortunate and raised questions about an attack on the plane.

There is as yet no evidence to suggest the plane was shot down or crippled by a bomb and five security sources quoted by Reuters said the initial assessment by Western intelligence agencies was that it was not brought down by a missile.

A Canadian source said there was evidence the engine had overheated.

What is known is that whatever happened occurred suddenly and the crew did not send out a distress call.

The plane took off at 6:13 am and climbed to about 8,000 ft before contact was lost at 6:18 am.

A video posted by news agency ISNA and said to be of the crash showed an aircraft in flames plummeting to earth and exploding.

An uncontained engine failure, where a component in the engine disintegrates and shrapnel escapes the containment ring to slam into the fuselage and wings, is one possibility but for now the cause is unknown.

The plane was a relatively new Boeing 737-800 which had been delivered in 2016 and underwent maintenance earlier this month.

The 737-800 is the predecessor to the 737 MAX grounded since March, 2019, and does not have the MCAS software linked to the two MAX crashes.

It was the first crash for Ukrainian International since its founding in 1992.

The pilots were both experienced and the captain had logged 11,600 hours on the 737 with 5,500 in command. The first officer had 7600 hours under his belt and there was also a pilot instructor on board with 12,000 hours of 737 experience.

The airline argued the experience of the crew made the probability of an error “minimal”.

 

 

 

Updated: More than 170 dead as Boeing 737 crashes in Tehran

Ukrainian 737
A Ukraine International Airlines Boeing 737-800. Photo: tjdamstadt/Wikimedia Commons.

A Ukrainian Boeing 737 carrying more than 170 passengers and crew crashed shortly after takeoff from Tehran early Wednesday, killing all on board.

READ FAA bans flying over Iraq, Iran and Gulf waters.

Website Flightradar24 identified the plane as Ukraine International Airlines Flight 752 departing Tehran’s Imam Khomeini International Airport for Kiev around 02:42 Coordinated Universal Time.

Boeing Tehran
Image: Flightradar24

Media reports said only that the plane crashed due to “technical problems” while the Ukraine embassy suggested it could have been due to engine failure.

The embassy discounted the possibility of a terrorist or rocket attack but did not explain why and later replaced its message with a travel warning, according to well-connected safety website The Aviation Herald.

The plane crashed about five minutes after it took off at 6:10 am local time and did not transmit an emergency call.

The airline confirmed that all those on board – believed to 167 passengers and nine crew – were killed.

A statement posted on its website said it would post passenger lists once they were confirmed and said it was suspending flights to Tehran indefinitely.

It revealed the aircraft was delivered from Boeing in 2016 and underwent its last scheduled maintenance this month.

A thorough investigation would be conducted with the involvement of the aviation authorities of Ukraine, Iran, representatives of Boeing and the airline.

“The airline will inform you of the investigation and the causes of the tragic event as soon as they are identified,” it said.

It said a video posted by Iran’s ISNA news agency showed a faint glow of light flickering shortly before an explosion. It has yet to be verified that the video is of the crash.

Photos posted by ISNA show emergency workers inspecting charred wreckage.

Image

An investigation team was at the site of the crash in southwestern outskirts of Tehran, AP quoted civil aviation spokesman Reza Jafarzadeh as saying.

“After taking off from Imam Khomeini international airport it crashed between Parand and Shahriar,” Jafarzadeh said.

“An investigation team from the national aviation department was dispatched to the location after the news was announced.”
The flight crew of the Ukraine International Airlines flight PS752 comprised 3 pilots: Captain Volodymyr Gaponenko (11,600 hours on Boeing 737); Check Captain Oleksiy Naumkin (12,000 hours on 737) and First Officer Serhii Khomenko (7,600 hours).

 

Ukraine International was founded in 1992 and had no accidents and incidents listed on Aviation Safety Network’s database before the current accident.

It had passed the IATA Operational Safety Audit and was not due for renewal until June, 2021.

The airline’s website said its fleet consisted of 42 “modern airliners” including three Boeing 777-200ERs, four 767-300ERs and 28 737NGs.

Ukranian president Volodymyr Zelensky said in a Facebook post that his embassy in Iran was working to clarify the circumstances of the crash and get a list of passengers.

FAA bans flying over Iraq, Iran and Gulf waters

airlines
Photo: Wikicommons

The United States has banned flights over Iraq, Iran and the Gulf of Oman due to increasing military action after the assassination of Iranian strongman General Qassam Suleimani.

Emergency orders issued by the US Federal Aviation Administration as Notices to Airmen (NOTAMs) late Tuesday apply to all US carriers and commercial operators.

US carriers had already tended to avoid the trouble spot but the restrictions will likely be adopted by airlines and regulators from other countries.

READ: Boeing 737 crashes in Tehran.

The orders prohibit airlines from operating over the regions  “due to heightened military activities and increased military activities in the Middle East which present an inadvertent risk to US civil operations due to the potential for miscalculation or misidentification”.

“The FAA will continue closely monitoring events in the Middle East,” the FAA said.

“We continue coordinating with our national security partners and sharing information with US carriers and foreign civil carriers.”

The move comes after Iran launched a missile attack on at least two Iraqi military bases hosting US-led coalition personnel.

The FAA had previously prohibited US carriers from flying below 26,000ft over Iraq but had tougher restrictions for the other areas after a US drone was shot down.

Airlines have increased scrutiny of military conflict zones since the downing in 2014 of Malaysia Airlines flight MH17 in 2014.

Website Flightradar24 noted several foreign airlines, including British Airways and Singapore Airlines offshoot  Scoot, had rerouted flights to avoid the conflict zone.

Qantas was forced to off-load 90 passengers from its flagship Perth to London nonstop flight today after missile strikes in the Middle East forced it to adjust flight paths.

The airline has opted for a new flightpath over Pakistan and Afghanistan which adds 50 minutes to the flying time requiring extra fuel and a lighter payload.

Fifty passengers were off-loaded in Melbourne and 40 in Perth.

Qantas said the passengers affected were transferred to other Qantas flights or onto other airlines.

QF9 (Perth to London) and QF10 (London to Perth) are the only Qantas flights affected by the change and the altered flightpath.

However, due to the prevailing winds QF10 will operate with a full passenger load and the same flight time.

Qantas is now looking to route the flight via Hong Kong or Singapore so it can carry a full payload but this may take several days to set up, due to approvals.

The airline said that it would contact passengers affected.

 

Fly Delta app gains extra Lyft in move to ‘digital concierge’

Delta app Lyft
Delta wnats to turn its app into a "digital concierge". Image: Delta.

Delta Air Lines is deepening its partnership with ride-share company Lyft as part of a plan to convert its Fly Delta app into a “digital concierge” that monitors weather and traffic and proactively offers passengers ways to keep moving.

The US carrier has been working with Lyft since 2017, offering SkyMiles members the ability to earn miles on the Uber competitor.

The airline will make it easier for its frequent flyers to link their Lyft and SkyMiles accounts and earn points.

READ: Uber says hi to Hyundai air taxi.

It is also exploring options such as estimated arrival times powered by Lyft, a dedicated premium Delta-Lyft experience at busy airports and the option for customers to pay for rides using miles.

The partnership stems from research showing that ridesharing helps reduce stress on travel days and makes traveling more enjoyable.

Delta has been upgrading its app and recently added TSA wait times in select markets, the ability to pre-select meals and automatic check-in for international flights.

Later this month will introduce virtual queuing to notify customers when their seat — not just their flight — is boarding.

Delta chief executive Ed Bastian told CES 2020  that the aim was to create an app that was a travel companion for all points of a customer journey with an eye on expanding the use of miles as a form of payment.

“Instead of checking one app for traffic, another for airport parking and a third for TSA wait times, Delta is building the capability to simplify travel by helping you manage everything from ridesharing and in-flight entertainment to bag delivery and hotels,” Bastian said.

“We’re excited to start exploring these possibilities with an innovative leader like Lyft, with whom we share a passion for making the customer travel experience even more rewarding.”

Delta is also planning faster proactive notifications powered by AI-driven machine learning, the ability to access in-flight entertainment from the moment a traveler checks in and integrating Parallel Reality airport signage.

The Parallel Reality technology from Misapplied Sciences will start beta testing for customers leaving Detroit Metropolitan Airport later this year.

The opt-in system allows passengers to see personalized content as they walk past digital screens in the language of their choice.

delta app
Personalized messages flash up on a screen as passengers walk past. Image: Delta

This could include directions to a departure gate or the closest Delta Sky Club as well as information such as upgrade/standby status.

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