Ron of Australia
February 5, 2014
Your, Mr.Thomas I think, how does he make his awards. 1, RE Qantas he obviously does not do his research very well. The number of complaints online about Qantas is quite high. eg he quotes”the price on the ticket is the price charged” Complaints are quite high, even the Consumer Association, CHOICE is raising the matter o f Qantas and Jetstar adding extremely high “service charges” to the total during booking.It is thievery.
The baggage on domestic 1x23kg. Is one bag.. Take 2 and there is a charge. Has Thomas tried lifting a 23kg bag out of the car, even just up on to the scales. Elderly and some women would find this difficult, many impossible.Alchohol is not free on domestic flights.
Has he tried sitting in Jetstar Asia seats.They are so close that they are dangerous should an accident happen. No chance to be folding your head down.They are like cattle shutes.
As for the Qantas lounge, I was just within the last month in the Brisbane one.The display of food was unlimited, all cold execept for the soup and an abundant display of Jaffa lollies.
Also try getting in touch with this airline??
They are trying every which way to screw customers.
Has he tried Virgin? Or is he just relying on handouts from Qantas.
Suggest he reviews his research methods.
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