Have Your Say is all about exactly that…having your say. We want to hear your thoughts, tips and suggestions on the airline industry as a whole and answer any question you have for the AirlineRatings.com team.
This section is however, not for sharing your experience with a specific airline - please go to our passenger review section for this. Any ‘Have Your Say’ we receive that is about your experience with a specific airline will not be published.
Hagop of Jordan
July 18, 2016
Please re-rate Turkish Airlines safety rating, because the country lost it’s FAA endorsement.
Leave your comments on thisDavid of Australia
July 17, 2016
Looking at flights from London to New York and I’ve come across Air Copagnie, a supposedly an all business class flight at around economy class prices. Reviews are mixed. Is it worth the gamble?
Editors' Comment
Neil of Australia
July 13, 2016
I wonder why “airlineratings.com” has not included reviews for AirAsiaX for the month of Apr 2016? I submitted a review for flights undertaken 06Apr2016, which included a large number of people who were unhappy with their treatment by that airline! Coincidence or deliberate omission??
Editors' Comment
Brien of New Zealand
July 11, 2016
A search window to put in the airline name would be a very helpful whrn searching for an airline
Editors' Comment
Stephen of Australia
July 11, 2016
I query your methodology when you show Singapore Airlines – with two very large recent pilot driven fatal events (Taiwan, pilot error, and Indonesia, wholly owned subsidiary, Silk Air – likely pilot suicide/mass murder). Pandering to airlines who hive off their riskier low cost routes into wholly owned subsidiaries makes your ranking meaningless. Please bundle together wholly owned subsidiaries and place a higher risk factor on clearly avoidable incidents.
Editors' Comment
Lemmy of Australia
July 10, 2016
Last Saturday morning, my wife had a confirmed ticket with an allocated seat on a Virgin Australia flight from Perth to Sydney. We arrived early and when I tried to use the machine to get a baggage tag and boarding pass, the seat allocation came up blank. We were directed to the International transfer queue (the only one operating) and after a long wait, I called a supervisor, who advised us that they had overbooked the flight, and she was now on the 4.30 pm flight! The ground staff were clearly embarrassed, and said that we should complain as it put them in a difficult situation. Apparently, they are able to do this as it is in their terms, but is it legal?
After I made a huge fuss, they called their Brisbane base and authorised a transfer to a Qantas flight – and I hope they had to pay full fare!
Editors' Comment
Calum of United Kingdom
July 9, 2016
What is the differences in definition between Low Cost Carrier and Regional Carrier?
Some so called low cost airlines provide the service of a low cost airline but charges full fare prices for tickets
Editors' Comment
Prabal of India
July 4, 2016
What is the significance of airlines safety rating? The airlines rated as 1, 4 or 6, how I read them?
Editors' Comment
Kenneth of United Kingdom
July 4, 2016
Etihad Air. I purchased two business class tickets from LHR to HKK, on special offer, 2 months ago. In the last two weeks there have been more special offers over £1000 less for the two tickets. I am informed that I cannot cancel my tickets and get the new offer.
The moral here seems to be leave your purchase until the last moment and then look around.
Helen of Singapore
July 1, 2016
Jetstar Asia got the same rating as Jetstar Australia, but was not mentioned in your summary list of the safest of low cost airlines. Can you tell me why?
Editors' Comment