Dave of Australia
May 17, 2016
Perusal of the passenger reviews clearly shows numerous complaints regarding Qantas services to and from Perth. As a frequent traveller and shareholder with Qantas, I have written many complaints to Qantas management that they treat Perth as ‘Cinderella’ with the services they provide especially on International flights. Qantas seem to ignore complaints about Western Australia and continue to remain ‘east coast centric’. As many of the reviewers say, ‘they will never fly Qantas again’. It is difficult remaining loyal to our sole Australian airline when you live in the West. Perhaps Airline Ratings can do a comparison of types of service and planes Qantas use in West with that provided for East coast passengers. For a start, they offer Premium class seats for international flights from Melbourne and Sydney but no Premium is available for WA passengers.
Editors' Comment