Awards

Our AirlineRatings ‘Airline Of The Year’ awards, acknowledge the best of the best in the airline industry in turn helping you the passenger choose who to fly with. As well as in flight product, our world’s best airlines must also be innovative, have a good route network and score highly for safety. In addition to these awards we also have our world’s top 10 airlines. These airlines are those our experienced editors feel offer the best in comfort, innovation, value and safety across Economy, Business and First Class. All awards are judged against strict assessment criteria put together by our editors who combined have over 200 years of experience.

201920202021
Airline of the YearSingapore AirlinesAir New ZealandQatar Airways
Best First ClassSingapore AirlinesSingapore AirlinesSingapore Airlines
Best Business ClassQatar AirwaysQatar AirwaysQatar Airways
Best Premium EconomyAir New ZealandAir New ZealandAir New Zealand
Best Economy ClassKorean AirVirgin AustraliaAir New Zealand
Best Low Fare Carrier Asia / PacificAirAsia XAirAsia X
Best Low Fare Carrier EuropeWizzWizz
Best Low Fare Carrier AmericasWestJetJetBlue Airways“Southwest”
Best Low Fare Carrier Middle East / AfricaAir Arabia
Best Regional AirlineQantasQantas
Most Improved AirlinePhilippine AirlinesCebu Pacific
Inflight Catering AwardQatar AirwaysQatar AirwaysQatar Airways
Long Haul AmericasDelta Air LinesDelta Air Lines“United
Long Haul Middle East / AfricaEmiratesEmiratesQatar Airways
Long Haul Airline PacificAir New ZealandAir New Zealand
Long Haul Airline Asia / Pacific“Singapore
Long Haul EuropeLufthansaLufthansa
In Flight Entertainment AwardEmiratesEmiratesEmirates
Best New World Carrier
Best Cabin CrewVirgin AustraliaVirgin AustraliaVirgin Australia
Best Domestic ServiceQantasQantasQantas
Best LoungesQantasQantasQantas
Best Ultra Low Cost AirlineVietJet AirVietJet AirVietJet Air