Our AirlineRatings ‘Airline of the year’ awards, acknowledge the best of the best in the airline industry in turn helping you the passenger choose who to fly with. As well as in flight product, our world’s best airlines must also be innovative, have a good route network and score highly for safety. In addition to these awards we also have our world’s top 10 airlines. These airlines are those our experienced editors feel offer the best in comfort, innovation, value and safety across Economy, Business and First Class. All awards are judged against strict assessment criteria put together by our editors who combined have over 200 years of experience.

2018 2019 2020
Airline of the Year Air New Zealand Singapore Airlines Air New Zealand
Best First Class Singapore Airlines Singapore Airlines Singapore Airlines
Best Business Class Virgin Australia Qatar Airways Qatar Airways
Best Premium Economy Air New Zealand Air New Zealand Air New Zealand
Best Economy Class Korean Air Korean Air Virgin Australia
Best Low Fare Carrier Asia / Pacific Scoot AirAsia X AirAsia X
Best Low Fare Carrier Europe Norwegian Wizz Wizz
Best Low Fare Carrier Americas WestJet WestJet JetBlue Airways
Best Low Fare Carrier Middle East / Africa Air Arabia
Best Regional Airline Aegean Airlines Qantas
Most Improved Airline Tianjin Airlines Philippine Airlines Cebu Pacific
Inflight Catering Award Qantas Qatar Airways Qatar Airways
Long Haul Americas Air Canada Delta Air Lines Delta Air Lines
Long Haul Middle East / Africa Etihad Airways Emirates Emirates
Long Haul Airline Asia EVA Air cathay_pacific_square
Long Haul Airline Pacific Air New Zealand
Long Haul Airline Asia / Pacific Korean Air
Long Haul Europe Virgin Atlantic Lufthansa
In Flight Entertainment Award Emirates Emirates Emirates
Best New World Carrier
Best Cabin Crew Singapore Airlines Virgin Australia Virgin Australia
Best Domestic Service Qantas Qantas Qantas
Best Lounges Qantas Qantas Qantas
Best Ultra Low Cost Airline VietJet Air VietJet Air VietJet Air