- Meals and beverages are included
- Audio/Video On Demand on some flights; shared cabin screens on some flight; no in flight entertainment on some flights
- Seats convert to fully lie-flat beds on some flights in business class; seats convert to angled beds on other flights
- Baggage allowance of no less than 2 x 23kg bags in economy class; baggage allowance of 2 x 32kg bags in business class; baggage allowance of 3 x 32kg bags in first class
- Commenced scheduled services in 1988
- Headquartered in Shanghai
- One of the three major Chinese airlines
- Holds controlling shares in over 24 subsidiaries
- Operates fleet of more than 300 long haul and short haul aircraft with average age of less than seven years
- Carries nearly 70 million travelers annually and ranks among the world’s top 5 airlines in terms of passenger transportation volume
- Along with subsidiary Shanghai Air joined SkyTeam alliance in 2011
- First Chinese carrier to order aircraft from Airbus
- A300-600
- A319
- A320
- A321
- A330-200
- A330-300
- A340-300
- A340-600
- 737-300
- 737-700
- 737-800
- Embraer ERJ 145
- CRJ 200ER
- Shanghai Airlines
- China Eastern Yunnan Airlines
- China United Airlines
- Joy Air
- Jetstar Hong Kong
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