
Air Canada
About Air Canada
Passenger ratings
Overall Value for Money
2.1
From 297 reviews
Seat and Cabin Space
2.6
From 299 reviews
Customer Service
2.5
From 306 reviews
In Flight Entertainment
2.8
From 266 reviews
Baggage Handling
1.9
From 27 reviews
Check-in Process
2.4
From 27 reviews
Meals and Beverages
2.4
From 279 reviews
Recommend Airline
19.4%
From 314 reviews
Latest reviews
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Loved the experiences and the flight attendant were nice and kind. It was my first time and loved it
9 / 10

First Air Canada experience was uncomfortable. The seating dimensions was very cramped. As a single 6' male it was worse having two others the same in the triple seat set. My knees were very uncomfortable up against the seat infront of me. Eating the delicious meals was awkward in so little space. As an assistance passenger I had very good attentiveness to my mobility needs. AC has joined my list of airlines preferrably not to fly.
7 / 10

flight to PDX was also delayed. That made it possible to get back onto our original flight. Customer service approved us to board the original flight. Our assigned seats turned out to be crew seats. We had to dash around to find two seats. The crew did nothing to help. The plane we were on was terribly old.In the four-plus hour flight, no blankets, no pillows, no food no media, no magazines The seating was so tight that even to smallish people like us had our knees pressed up against the seat in front of us the entire flight. Our bags got lost. It was 10:30 at night. No Air Canada agent was present at PDX. We were unable to file a missing luggage report. unless you've got a file number that's issued at the airport, you cannot use the online system. I waited 34 minutes on the phone for an agent. When she answered, her Indian accent was so strong that I had to ask her to repeat every question several times. I had to repeat my answers to her questions several times. She hung up on me.
3 / 10