
TAP Portugal
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About TAP Portugal
Passenger ratings
Overall Value for Money
2.3
From 76 reviews
Seat and Cabin Space
2.8
From 71 reviews
Customer Service
2.6
From 79 reviews
In Flight Entertainment
2.5
From 61 reviews
Baggage Handling
1.9
From 25 reviews
Check-in Process
1.8
From 27 reviews
Meals and Beverages
2.7
From 67 reviews
Recommend Airline
32.5%
From 80 reviews
Latest reviews
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Could not take cabin luggage, closed in plane 2 hours, horrible plane company and service, never again
2 / 10

TAP refused to honor the Classic fare rules on my mixed‑fare ticket, claiming—incorrectly—that the lowest fare overrides everything. Their system blocked the change, agents disconnected, refused escalation, and avoided a simple PNR split. This feels like corruption.
2 / 10

Morning of 23 Jan 2026: 160 days after TAP TP931 (Zurich-Lisbon, 16 Aug 2025), our gate-checked UPPAbaby stroller never arrived. AirTag shows it at Lisbon Airport. TAP says compensation was transferred, but we've received nothing. Still unresolved.
2 / 10


