About China Southern
China Southern Airlines, headquartered in Guangzhou, is a prominent player in the aviation industry and stands as one of the major airlines in China. Established in the early 1980s following the government's decision to split the administration of the civil aviation sector to enhance service and performance, China Southern evolved from a modest beginning to becoming a dominant domestic and international carrier. The airline's growth is marked by its commitment to connecting China with the rest of the world, facilitating not just passenger transport, but also significant cargo operations. China Southern was also a member of the SkyTeam alliance, which further enhanced its connectivity and service offerings through numerous global partnerships until its departure from the alliance.
The airline operates a modern and extensive fleet, which is one of the largest in Asia. This comprehensive fleet supports a broad network of routes, encompassing domestic, regional, and international destinations. The variety in its fleet allows China Southern to efficiently manage and schedule flights across short, medium, and long-haul operations, adapting to the varied demands of its diverse customer base. This flexibility aids in maintaining an optimal balance of capacity and frequency in its operations, providing frequent and accessible options for travelers worldwide. The emphasis on fleet advancement also demonstrates the airline's commitment to environmental concerns, as newer aircraft are typically more fuel-efficient and less polluting.
On the service front, China Southern takes pride in offering an array of options to enhance passenger comfort and convenience. The airline’s services range from premium cabin accommodations, which offer luxury and comfort for long-haul travelers, to practical and efficient economy class services suited for shorter trips or budget-conscious passengers. Additionally, China Southern extends its hospitality through its ground services, which include streamlined check-in processes, comfortable lounge access, and assistance for passengers needing special accommodations. For regular travelers, the airline provides a frequent flyer program that rewards customer loyalty with benefits such as upgrades, lounge access, and free flights. The carrier’s focus on customer service is evident in its continuous efforts to refine and expand its service offerings to address the evolving needs of passengers in a competitive global market.
Overall Value for Money
3.0
From 102 reviews
Seat and Cabin Space
3.1
From 101 reviews
Customer Service
3.0
From 103 reviews
In Flight Entertainment
3.1
From 96 reviews
Baggage Handling
4.3
From 6 reviews
Check-in Process
4.0
From 7 reviews
Meals and Beverages
2.9
From 98 reviews
Recommend Airline
36.3%
From 102 reviews
