Airline & Safety Ratings

Cathay Pacific Review & Cathay Pacific Safety Ratings

Cathay Pacific

Safety rating : 7/7  Rating Criteria | Safety Rating Breakdown

Product rating : 7/7  Rating Criteria
Airlineratings.com presents our independent Cathay Pacific safety ratings and reviews.


Business Class Picture: Cathay Pacific
Premium Economy Picture: Cathay Pacific
Economy Class Picture: Cathay Pacific
Picture: Cathay Pacific

In Flight Product

Economy Class

  • Full meal and beverage selection as well as a second service on long haul flights
  • Audio/Video On Demand (with exception of regional flights where there is no Audio/Video On Demand but personal seat back screens)
  • Multi function port on long haul routes allowing video content to be streamed from passengers' personal devices to seat back screens
  • USB port and in seat phone available
  • New seats have seat pitch of 32 inch, 17.5 inch width and seat recline of 6 inch and are gradually replacing the fixed shell seats on 777-300 and A330 aircraft; these fixed shell seats do not recline but rather slide forward to create feeling of recline
  • Blanket and pillows provided on medium and long haul flights
  • Baggage allowance of 20kg

Premium Economy

  • Meal service similar to economy with addition of enhanced entrees and snacks throughout flight
  • Audio/Video On Demand, in seat power and in seat phone
  • Seat pitch of 38 inch and are slightly wider than economy seats
  • Front row seats have leg rest and other seats have three-position footrests
  • Blanket, larger pillow and amenity kit provided
  • Baggage allowance of 25kg

Business Class

  • Restaurant quality multi course meal services with accompanying beverages
  • Audio/Video On Demand, in seat power and seat phone on long haul; seat back screens without Audio/Video On Demand on regional routes
  • Seats are herringbone layout and transform to completely lie flat beds with extra knee space when side sleeping
  • New business class seats in a non-herringbone layout have 11 inch of travel allowing passengers to talk and share meals (forward) or ensure privacy (backward); seats transform into fully flat beds, have extra knee space for side sleeping and additional storage space
  • Wide seats, good recline and leg rest on regional routes
  • Amenity kit, noise canceling headphones, duvet and large pillow provided
  • Baggage allowance of 30kg

First Class

  • Available on 747s and 777-300s
  • Restaurant quality multi course meals served on demand
  • Audio/Video On Demand and video content can be streamed from passengers’ personal devices to personal screen through the multi function port
  • USB port and in seat phone provided
  • Seats recline 180 degrees into full length, fully lie flat beds
  • Privacy screens on aisle side and between center seats
  • Duvets, pillows, amenity kits and sleep suit provided
  • Baggage allowance of 40kg

History

  • Founded by an American and an Australian in 1946
  • Swire group bought in to Cathay Pacific in 1948 and still have a 45% share
  • Major shareholder is Air China and Cathay Pacific is a reciprocal shareholder
  • World's first non-stop transpolar flight over the North Pole in July 1998
  • Founding member of the oneworld alliance in 1999
  • Subsidiary Dragonair operates most routes out of Hong Kong to China

Major Strengths

  • Passengers guaranteed twin aisle aircraft flight with personal seat back screens, full meal and complimentary beverages on every flight
  • Excellent in flight product consistency
  • Won numerous awards for best airline from international travel organizations

Subsidiary Airlines

  • Dragonair

Alliances

  • oneworld
  • Joint Business Agreement with Air New Zealand and Air China

X Factors

  • Winner of the AirlineRatings.com Best Business Class award for 2014

Aircraft Types

  • 747-400
  • A330-300
  • 777-200
  • 777-300
  • 777-300ER
  • A340

Passenger Rights

To make a complaint with the airline click here

Click here to see your rights for

Denied Boarding
Cancellations
Lost or damaged baggage
Lengthy tarmac delays and
Refunds

For details of legislative obligations under EU regulation click here

To lodge a complaint with the EU click here

For the Airlines policy for Lengthy Tarmac delays at US airports click here

Click here for more information about our Cathay Pacific reviews and safety ratings system.

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