
Aeroflot
About Aeroflot
Passenger ratings
Overall Value for Money
2.7
From 75 reviews
Seat and Cabin Space
2.7
From 74 reviews
Customer Service
2.5
From 75 reviews
In Flight Entertainment
2.9
From 68 reviews
Baggage Handling
2.1
From 8 reviews
Check-in Process
2.0
From 9 reviews
Meals and Beverages
2.7
From 73 reviews
Recommend Airline
37.2%
From 78 reviews
Latest reviews
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On 21.01.23 there were two departures from Bangkok by Aeroflot, at 11:30 and 13:35. Aeroflot didn't get the right number of passengers for 2 flights, and they decided to save money. The way I see it, in that situation they should have warned the passengers at least 24 hours before departure that everyone was flying at 1:35 pm and departed at 1:35 pm. What actually happened? Better fly in Aviator with a chance to win money https://aviatorplaygame.com/
6 / 10

L'aereo usato per i voi Milano-Mosca ha parecchio spazio per le gambe e un buon cibo. Non c'è lo schermo per l'intrattenimento ma in complesso lo consiglio. Sulla tratta Mosca-Phuket invece c'è pochissimo spazio per le gambe l'intrattenimento è sufficiente e il cibo passabile. Riguardo al personale del check in, a parte a Milano sono scortesi e per niente orientato alla soddisfazione del cliente
7 / 10

When my dad passed away, he wanted to be buried in his home city - Saint-Petersburg. After a consultation with Aeroflot and Russian Embassy, we understood that in order to travel with funeral urn, we need to collect, translate and legalize few documents. When I arrived at Sheremetyevo airport on 11.12.2019,I asked once again the representatives of Aeroflot, if I can travel further and is everything all right. They told me that all the documents are correct. On 12.12.2019 I arrived in Vnukovo airport. At the registration desk, the representative of Aeroflot/Russian airlines told me, that I am not allowed to travel with the urn and that is company policy. I told her, that I collected all the required documents and that I traveled from Sofia to Moscow with Aeroflot and with funeral urn in my luggage.They didn't know the company policy at all. After a 10 minute call, they told me, that I can transport the urn with cargo but not on the plane, but if I do so, I will miss the plane, so the best I can do is to buy a ticket for their next flight.
2 / 10