Thai Airways
About Thai Airways
Passenger ratings
Overall Value for Money
3.4
From 112 reviews
Seat and Cabin Space
3.4
From 111 reviews
Customer Service
3.5
From 110 reviews
In Flight Entertainment
3.7
From 106 reviews
Baggage Handling
3.3
From 12 reviews
Check-in Process
3.8
From 12 reviews
Meals and Beverages
3.5
From 111 reviews
Recommend Airline
58.0%
From 112 reviews
Latest updates
View allThai Airways Safety Rating Change
Major Asian Airlines Reveal Their Biggest Concerns Plus the Changes That Will Shape Their Future

Thai Airways Economy Review

Flying the 747-400 the X-factor for Thai First
Thai Airways International Airline Review
Latest reviews
View allHaving paid over 8K GBP for a last minute trip to Australia in Business I expected a premium service. My communications system was down from Bangkok to Melbourne. The crew tried to reboot to no avail. I was then fobbed off in my complaint. I expect a partial refund
6 / 10
The Royal Orchid plus membership is a scam. We tried to use it once for a seat upgrade, no possibility within 2 weeks either way. They tried to use for a return ticket, no available seats one year in advance. Better fly with other airlines that honor their programs.
3 / 10
Overall disappointing airline from given image. The customer service was deceiving and lacks language skills, the inflight entertainment is old and slow, the check-in process is always long and slow, and also quite over expensive for the quality!
0 / 10