About Air Zimbabwe

Air Zimbabwe, the national carrier of Zimbabwe, traces its origins back to the early post-colonial period, symbolizing the nation's aspirations in the realm of international travel and commerce. The airline was established shortly after the country gained independence, aimed at replacing the services previously provided by the airline during the colonial era. Over the years, Air Zimbabwe has experienced both high points of expansion, reaching multiple continents with its service, and critical challenges, including financial difficulties and operational hiccups which have influenced its reputation and operational capability. The fleet of Air Zimbabwe has changed and evolved over the years according to the needs of the market and the financial health of the airline. The selection of aircraft has traditionally been influenced by a variety of factors including fuel efficiency, capacity, and range necessary to cover its routes. These routes have included both domestic and international destinations, which necessitates a fleet versatile enough to manage short local hops as well as longer international flights. The management of the airline has endeavored to maintain a fleet that adheres to international safety and efficiency standards, despite financial and operational challenges. Air Zimbabwe's services are designed to cater to various customer segments, offering options for both the basic needs of economy class travelers and more refined services for business class customers. On international routes, the airline has aimed to showcase Zimbabwean hospitality, providing regional cuisine and other culturally inspired services to give travelers a unique experience. Connectivity, convenience, and customer service have been pivotal, with the airline striving to improve punctuality, reliability, and overall service delivery in response to past criticisms and as part of its commitment to revitalize its public image and operational efficiency.

Overall Value for Money

2.4

From 5 reviews

Seat and Cabin Space

3.8

From 5 reviews

Customer Service

3.0

From 5 reviews

In Flight Entertainment

1.3

From 3 reviews

Meals and Beverages

3.3

From 4 reviews

Recommend Airline

40.0%

From 5 reviews

Latest Passenger Reviews for Air Zimbabwe

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Anna Lucas
Anna LucasNov 12, 2025
Copa Airlines

I've flown Copa twice, once from Washington, D.C., IAD, and once from Denver, DIA. Both, I thought, were great experiences. When flying from IAD, my flight was delayed from Washington to Panama City, resulting in me missing my connection to Guatemala City. However, although this was annoying, it was handled very well. Because I missed the last connection of the night, the airline put every passenger on the plane up in a hotel in Panama City, a very nice one called Hotel Megatropolis, at no cost to us. They also bussed us there, and gave us meal vouchers. They also automatically rebooked us on the next flight out in the morning, and then gave us a time in the morning to be bussed back to the airport, early enough for everyone to make their connections without a time crunch. I was an 18-year-old female solo traveller for this trip, and I felt very safe and relaxes with this hiccup in the trip. My morning flight to Guatemala City was easy and on-time, and my trip back to Dulles a week later was uneventful. A few months ago, in May, I also flew Copa again from Denver, DIA, to Panama City, and used Copa's stopover program for two days, which was very easy and unproblematic, and then flew from Panama City, to Nassau, Bahamas. I had some issues with seat assignment, where I booked my ticket and it said I had chosen my seats, yet when I checked the reservation a few weeks later, they weren't there, but I called Copa customer service and they were able to help me fix it very quickly, and they spoke good english. This was also a very easy flight otherwise, no hiccups with this trip, and the flights were on-time. I understand some people have had bad experiences with this airline, but I personally have only had good experiences and would definitely recommend it to anyone looking to book affordable flights to/from Central and South America, or the Carribean.

4 / 10

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