
Korean Air

About Korean Air
Passenger ratings
Overall Value for Money
4.4
From 54 reviews
Seat and Cabin Space
4.3
From 54 reviews
Customer Service
4.6
From 54 reviews
In Flight Entertainment
4.0
From 52 reviews
Baggage Handling
4.3
From 8 reviews
Check-in Process
3.8
From 9 reviews
Meals and Beverages
4.2
From 54 reviews
Recommend Airline
94.0%
From 50 reviews
Latest updates
View allKorean Air unveils newly renovated lounges at Incheon Airport

Korean Air Unveils Modernized Brand Identity and Enhanced Inflight Experience

Cabin Class Awards for 2025

Korean Air Crowned AirlineRatings Airline of the Year for 2025

Korean Air celebrates 30 years of connecting Korea and China

Latest reviews
View all
Worst business class I’ve had. Seats lack privacy and aren’t truly lie-flat. Couldn’t change seats since booked via Delta—Korean Air wouldn’t help. App useless. Slightly cheaper but not worth it. Reflects poorly on Delta as a partner.
4 / 10

I flew Korean Air to my trip to South Korea and Japan. It was fantastic. The food was excellent. The service was great. My thanks to all air crew on flights AMS/INC November2, PUS/NAR November 10, FUK/INC November26, INC/AMS November 27. The last leg was on a new 787-10 and the business seats and entertainment were top-notch.
10 / 10

I traveled with my child on Korean Air for a 14-hour flight and it was very disappointing. I had booked aisle seats for comfort, but after an aircraft change, our seats were automatically moved to the middle in a row of four. When I asked staff for help, they showed little concern and offered no real assistance. It felt like our needs didn’t matter at all. I expected better service from an airline with Korean Air’s reputation. After this experience, I will not be flying with Korean Air again.
3 / 10
