
WestJet
About WestJet
Passenger ratings
Overall Value for Money
2.5
From 91 reviews
Seat and Cabin Space
2.9
From 84 reviews
Customer Service
3.1
From 90 reviews
In Flight Entertainment
2.5
From 67 reviews
Baggage Handling
2.1
From 10 reviews
Check-in Process
2.1
From 12 reviews
Meals and Beverages
2.7
From 70 reviews
Recommend Airline
35.0%
From 100 reviews
Latest reviews
View all
I am at airport in Cancun Mexico. Flight is delayed. No communication. Everyone is tired. We are supposed to go by 10.40 to Toronto. We are still unsure what is going on. Very bad organisation
1 / 10

Traveled on Westjet to Edmonton, Canada. Upon arriving at the airport for return flight my wife and i tried and were unable to pre-register on kiosk. We were instructed to see an agent. There was two lines, Priority and Non-Registered. There was an agent helping "Priority Passenger but she had to leave. Now only two agents helping pre-boarding passenger. We were literally the first in line at Non-Registered and every "Priorotiy" Passenger that came up they helped first. We literally watched this happen before we said something and after asking when we were going to be helped the agent was very rude in her response saying/yelling PRIORITY FIRST! so when are we supposed to be helped?? She continued to be rude and said if we give her attitude, we might MISS Our Flight! Are you kidding me? She is the one who had attitude. It's called Communication. Let us and the other passengers in line know what's going on wo=without having attitude. It's called Customer Service. Thank you (there's more that happened and more that was said but ill keep it as is. Just had to vent) Thanks again.
3 / 10

Insane!!! Do not fly with this shady company. Tracking systems discovered me after buying 3 tickets for $350 each i wanted to add a fourth one. the price jumped to $1100 as soon as I entered my name or credit info in every booking website. had to book a separate flight in another day for myself for the same $300 ish. Just Wondering, did you really think someone would pay $1100 for a $350 flight??
0 / 10
